[Support request] Not able to share the site link on Facebook

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  • This topic has 5 replies, 3 voices, and was last updated 9 months ago by Tom.
Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #1143387
    amarpreet

    Hi I am running a blog site on GeneratePress theme. Facebook doesn’t allow me to share the site link on any of the Facebook page / group. Below is the message, can you please suggest ??

    ********************************************************
    There are issues with your submission of hockeybuzz.in.

    Unfortunately, your site submission was not accepted because it did not meet the Free Basics technical guidelines.
    Your site functionality relies on Javascript 1 URL(s) affected

    Review Feedback

    Contact Support

    #1143546
    David
    Staff
    Customer Support

    Hi there,

    are you using / submitting to the Free Basics service ?

    https://developers.facebook.com/docs/internet-org/how-to-submit/

    Not got much experience of this but i assume the Menu.js is the issue – does it provide any info on the problem JS?

    #1143914
    amarpreet

    Hi David,

    Yes, submitting to free / basic Facebook service. Here is the message what Facebook has sent on this –

    ***********************************************************

    There are issues with your submission of hockeybuzz.in.

    Unfortunately, your site submission was not accepted because it did not meet the Free Basics technical guidelines.
    Your site functionality relies on Javascript 1 URL(s) affected

    Review Feedback

    Contact Support
    ************************************

    Can you please help on it >?

    #1144147
    Tom
    Lead Developer
    Lead Developer

    Hi there,

    Our mobile menu relies on javascript to function, which I’m guessing is the issue.

    We could use CSS to hide the mobile menu toggle and just display the mobile menu items in a list? Not sure if that will work or not.

    Let me know if you want to give it a shot 🙂

    #1144282
    amarpreet

    Yes, we can try this option. How to do this ? I am a newbie to this subject, so would need support ..

    #1144834
    Tom
    Lead Developer
    Lead Developer

    Can you first disable the Off Canvas Menu and test again? If that doesn’t work, I’ll be able to help with the CSS 🙂

Viewing 6 posts - 1 through 6 (of 6 total)
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