[Support request] Non of my pages are rendering

[Pieter]

Currently all my pages are giving a 404 since yesterday… Can someone help me please? What should I do? I didn’t change anything to the website yesterday…

https://torseo.be/

[Pieter]

I restored a backup from 3 days ago, but without succes. I suppose there’s a problem with the theme / plugin.

[Pieter]

The pages and content are still there in the backend, but this is the message I get:

The text in the editor is also very strange and narrow.. Maybe there’s the problem?

[Pieter]

Ok, an update. I resolved the issue.

Yesterday I had to update the PHP in my hosting panel to make sure a plugin (Rankmath) on another site worked. However, by doing this, I broke several other sites of mine.

I changed the PHP back to the old version (7.2).

Any tips how I should migrate everything to 8.1 (PHP), the correct wordpress version and update all the plugins. Is there any order you guys would suggest?

[Pieter]

The editor is still narrow… See screenshot above. Can someone of the crew have a look at this? Many thanks 🙂

[David]

Hi there,

glad to hear you found the issue.
I would not recommend upgrading PHP to 8.1.
Even WordPress hasn’t signed off on its compatibility and there are still many plugins out there that won’t work on the site ( as you have experienced ).
At most you cant try upgrading to 8.0 but there may still be issues.

Regarding the narrow editor – i checked some posts on your site, but i did not see the issue. Is there a specific page to check ?

[Pieter]

Hi David, thank you for your response. Could you check this page for example: https://torseo.be/diensten/seo/

This is the editor I get to see for the shared URL:

This is the new editor I see (screenshot from one of my other sites):

Thanks in advance!

[David]

Can you check for plugin conflicts by temporarily disabling All other plugins aside from GPP and GB

[Pieter]

Should I do 1 plugin at a time? Or should I disable them all at once?

Can my settings get lost by disabling the plugins? For example WP Rocket settings, meta data that I use in Rank Math for SEO purposes… ?

[David]

All of them at once 🙂
Settings are saved in your database so they won’t be lost.

[Pieter]

Hi David, currently all plugins are deactivated, except for GB en GPP. Still having the same issue…

Any advice?

[David]

Hmmm… what version of WP are you on ?

[Pieter]

Version 5.5.11 I think. Could that be the reason that suddenly the editor is narrow, yesterday this was not the case.

Can there be any issues when I update to 6.0.3?

[David]

Yes that could be the issue, a lot has changed to 5.5
There should be no issues updating to 6.0.3. – but make a backup first if you want 🙂

[Author]

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