[Support request] Non-existent changeset UUID

[Alberto]

Hi everybody.

My actual problem is a link in a footer on that page LINK.

The link is https://www.daanan.it/rebuild-of-daanan-committee/ but when I open it on a private session browser to test it appears like that:

https://www.daanan.it/rebuild-of-daanan-committee/?customize_changeset_uuid=0bd5f4a2-65ed-43ba-8281-8c4e2d874c83&customize_messenger_channel=preview-0

Checked the coherence between url settings on WP and on admin view it functions well.

Suggestions, tips or tricks?

It’s the first time it happens to me.

Thanks in advance.

Alberto

[David]

Hi there,

if you edit the Copyright Info field in Customizer > Layout > Footer – what does the link contain there ?

[Alberto]

Hi David.
The footer is an Element with the right link.

I’ve also tried to cancel the link, save, clear cache, then put the link again, nothing.
Asked to the hosting provider and flushed the dns and the browser cache.
Uninstalled the cache plugin and do it again.
Tried on other browser, on other pc and with different IPs, nothing changes.

Well, I could obviously put the link on other sides, but it’s the first time it happens and I wish to understand why.
All the solutions retrieved online indicates the same tip (coherence about urls in WP general settings).

Really, I can’t understand.

Would I provide a temp account?

I don’t want to disturb you too much, but I’ve always make sites on WP with GP, using native copyright footer and element footer and I have never find that problem.

[David]

Can you delete the link from the copyright info, publish those changes and then re-add the link?

[Author]

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