[Support request] No Top Bar in Customizer and it doesnt work either…

Home Forums Support No Top Bar in Customizer and it doesnt work either…

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  • #340962

    i have installed GPPremium. Everything works fine, but theres no top bar settings in the Customizer and when i set a top bar widget it is not there either. I tried the best i can? What can i do now?
    Website: http://www.nischenprofit.de


    WordPress Webdesign Service: https://www.kareon.de/

    GP Premium 1.3.1
    Customer Support

    Hi there,

    What widget did you add in the top bar widget area?

    The top bar should show up as long as there is a widget added.

    Any caching plugin?


    I added the text-widget. But the top bar does not appear in customizer either. On a other website of mine, it works fine with the same setup (http://www.nanoaquarium-guide.de) i add this in my htaccess

    <ifModule mod_gzip.c>
    mod_gzip_on Yes
    mod_gzip_dechunk Yes
    mod_gzip_item_include file .(html?|txt|css|js|php|pl)$
    mod_gzip_item_include handler ^cgi-script$
    mod_gzip_item_include mime ^text/.*
    mod_gzip_item_include mime ^application/x-javascript.*
    mod_gzip_item_exclude mime ^image/.*
    mod_gzip_item_exclude rspheader ^Content-Encoding:.*gzip.*

    <IfModule mod_deflate.c>
    AddOutputFilterByType DEFLATE text/plain
    AddOutputFilterByType DEFLATE text/html
    AddOutputFilterByType DEFLATE text/xml
    AddOutputFilterByType DEFLATE text/css
    AddOutputFilterByType DEFLATE application/xml
    AddOutputFilterByType DEFLATE application/xhtml+xml
    AddOutputFilterByType DEFLATE application/rss+xml
    AddOutputFilterByType DEFLATE application/javascript
    AddOutputFilterByType DEFLATE application/x-javascript

    <IfModule mod_expires.c>
    ExpiresActive On
    ExpiresByType image/jpg “access 1 month”
    ExpiresByType image/jpeg “access 1 month”
    ExpiresByType image/gif “access 1 month”
    ExpiresByType image/png “access 1 month”
    ExpiresByType text/css “access 1 week”
    ExpiresByType text/html “access 1 week”
    ExpiresByType application/pdf “access 1 year”
    ExpiresByType text/x-javascript “access 1 week”
    ExpiresByType application/x-shockwave-flash “access 1 month”
    ExpiresByType image/x-icon “access 1 year”
    ExpiresDefault “access 1 week”

    WordPress Webdesign Service: https://www.kareon.de/

    Customer Support

    Sorry what was that code for? Caching?

    Can you remove that to test?

    Also something has to be different for it to work on one site but not the other.

    Might be worth going through #1 here as well:


    i have had autoptimize. Now its deactivated and i removed the htaccess code.
    Now i can see the top bar in customizer. But the Top Bar does not appear.

    WordPress Webdesign Service: https://www.kareon.de/

    Customer Support

    no its not disabled. But it appears now. It seems it has to do with the htaccess. Any idea which code in die htaccess blocks this?
    (But the weird thing is, on nanoaquarium… every setup is the same. i have checked it… hmmm.

    WordPress Webdesign Service: https://www.kareon.de/

    Lead Developer
    Lead Developer

    Can’t see anything there that would block the top bar from appearing. Does it disappear again if you re-add the code?

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