[Support request] No sections added! Content has disappeared on some of the pages

Home Forums Support No sections added! Content has disappeared on some of the pages

Viewing 11 posts - 1 through 11 (of 11 total)
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  • #1043056
    Michael

    Hi there,

    I’ve just checked my website and content on some pages has disappeared and it just says “No sections added!”:

    https://www.johncabot.com/destination-management/london/
    https://www.johncabot.com/event-management/london/

    However, not on pages like this: https://www.johncabot.com/corporate-events/team-building/london/

    When I check the revision history it looks like the content is there.

    Are you able to help? Happy to provide login details.

    Thanks,

    #1043060
    Michael

    I’ll try adding the content back in and see what happens. But content disappearing is worrying.

    #1043196
    David
    Staff
    Customer Support

    Hi there,

    not currently seeing the issue – i assume you added it back ?

    #1044789
    Michael

    Hi David,

    Yes – I had to re-add content but it’s not the same and has happened again since. I’ve lost months of building and refining pages. The revisions setting doesn’t seem to work either.

    What is odd, is when the content doesn’t appear to be there – when I untick sections it is all there in one post. I’ve kept this example for you: https://www.johncabot.com/event-management/london/ as this page wasn’t fully completed in the first place.

    After reading the Generate Press Optimisation tips post, I’ve recently installed Autoptimise, WP Rocket and EWWW Image Optimiser. But all are on the most basic settings.

    I’m concerned that this is going to keep happening.

    Any help will be much appreciated.

    #1045272
    David
    Staff
    Customer Support

    The “No sections added!” warning is this when editing the Post or on the Front End ?

    #1045301
    Michael

    Hi David,
    The message is on the frontend. I noticed when browsing the website.
    Then, going into the backend the sections had disappeared. When I unticked the sections box all the content appears in a single post.
    Thanks for looking into this.

    #1045305
    David
    Staff
    Customer Support

    So this link:
    https://www.johncabot.com/event-management/london/

    is the content still missing for you ? As it looks good to me – which would mean caching is causing an issue. This could be your ISP cache. By removing Sections would be a significant enough change to burst the cache. Let me know

    #1045384
    Michael

    Hi David,
    I can see the content as well. I’ve just published the original view rather than sections.

    #1045516
    David
    Staff
    Customer Support

    Hard for me to diagnose without seeing the actual problem.
    If it occurs again would you be able to let us know so we can see the actual error it may give us some pointers.

    #1278525
    Joseph

    I have 4 sites where this just started happening. “No sections added!” I re-installed the site from the daily backups and still no content. When I turn sections off the content is there and appears on the page. The layout is a little off but shows none the less when sections are turned off.
    Maybe a hack? not sure. I ran WordFence scan and virus scan provided by the host and found nothing malicious.
    Here is one of the sites:
    https://ablazentertainment.net

    #1279298
    Leo
    Staff
    Customer Support

    HI there,

    Any chance you can open a new topic for your question?

    Also the page you linked is the posts page and sections cannot be used there.

Viewing 11 posts - 1 through 11 (of 11 total)
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