Archived topic

"No section Added" Showing On Mobile only

9 replies · Started by Steve on March 4, 2017

Viewing posts 1–10 of 10

March 4, 2017 at 12:37 pm #287094

I have set up a page http://www.crustydoozz.stevemunford.com that is displaying correctly on desktop but when I go to a mobile device I get "No section added" on the home page below the header image where I have content that has been created using Beaver Builder... all the other pages are displaying fine. Not sure if I have a setting incorrect on the page.

I tried creating a new Home page but the same applies
Also when checking the Menu items on mobile one link returns a oops page not found but when I click another menu item then go back to it the page displays.

Regards Steve

March 4, 2017 at 1:03 pm #287103

Hi Steve,

I'm not sure if I'm seeing what you are seeing? Here is what I see on my phone:
https://s27.postimg.org/wlnhpmn8j/IMG_5141.png

Am I missing something?

March 4, 2017 at 1:47 pm #287114

Thanks Leo

I checked on my mates phone and I go the same so I will do a little more investigating

Cheers Steve

March 4, 2017 at 2:19 pm #287123

I have checked on other phones and I still see this on the home page so I am unsure what is causing this.

http://crustydoozz.stevemunford.com/wp-content/uploads/2017/03/home-page.png

I also noticed that I had changed the copyright info and it has changed that on all pages except the home page, even cleared the cache as well on the host.

March 4, 2017 at 2:43 pm #287125

hmm that's strange...I just checked again with the browser cache cleared but I'm still not seeing it.

Can you turn off W3 Total Cache for now?

March 4, 2017 at 2:49 pm #287130

sure will do Leo

March 4, 2017 at 3:00 pm #287134

Hi Leo

I turned off W3 and i still had a problem on my mates phone and when I selected PC version instead of mobile it displayed the page correctly but understandably large.

I do really appreciate your assistance.

I think this is just a cache problem so I will mark this as Resolved.

Steve

March 4, 2017 at 3:07 pm #287137

Hmm I still see the caching plugin running in the code. Can you turn it back on, clear cache in the plugin then turn it off again?

Your friend might have to clear browser cache on the phone - using a caching plugin can be painful sometimes especially during site development.

I also don't see from my PC browser either: http://www.screencast.com/t/SADPNpV4h

March 4, 2017 at 3:19 pm #287143

Thanks Leo

I just deactivated the plugin did no turn it off in settings.. think I will remove completely until development finished and also turn off Varnish Cache at the host as well.

Cheers Steve

March 4, 2017 at 3:22 pm #287144

You're very welcome :)

Let me know if it shows up again. We will catch it!

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