[Support request] no https padlock

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  • #354320
    Steven

    I read the “Mobile logo breaks https” forum post but it didn’t help.
    I developed a site locally and then recently uploaded it.
    I made sure to put https in the settings on the live site.
    https://www.fayfoto.com
    I have a logo graphic in my header.
    I don’t get the secure padlock icon. I looked at it in Chrome, and the Dev Tools console complains that a resource is being requested over http
    When I view source, that png resource IS https for desktop but is http for mobile!

    I have tried deleting and re-uploading that resource.
    I have tried doing the same (in the customizer interface) with tablet and phone views.
    I have cleared my browser cache and the auto optimizer plugin cache.
    Nothing seems to change.

    Any thoughts?

    GeneratePress 1.3.48
    #354432
    Tom
    Lead Developer
    Lead Developer

    So you’ve re-uploaded the image in Customize > Layout > Header? Once you do that, try clearing your caching plugin to make sure the HTML updates.

    #354586
    Steven

    Oh. Thanks for the tip. No, I had initially put the logo in Customize > Site Identity > Logo
    That worked for desktop but I couldn’t get it to update for mobile.
    Didn’t occur to me to set that in Layout > Header since it seemed to work fine in Site Identity.
    All good now I think, still not clear on why I would need to do something essentially the same in two places, and I guess I would have caught it sooner if I could figure out how to test on mobile when developing locally. :-/
    Anyway. Thanks for the tip. I didn’t pick up on the nuance of the Customize path the first time I read your reply so went about clearing cache and so forth to no avail. Read your reply more carefully and now we’re cooking!
    Thank you.
    Steve

    #354698
    Tom
    Lead Developer
    Lead Developer

    Glad that worked!

    There’s two places as you can add a completely different header just for mobile 🙂

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