[Support request] Ninja Form not showing up

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Viewing 15 posts - 1 through 15 (of 24 total)
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  • #1277625
    Andrew

    Hi, I have a ninja form that I’m calling with short code from inside a LGC column. I can see in the rendered page that the form is being loaded, but it doesn’t render on my page.

    Hoping you could take a look and advise how to fix this. I’m wondering if it’s due to a shortcode (ninja) being called from inside a shortcode (LGC) but I can’t see why or how that would affect things.

    Thanks
    AK

    #1277722
    David
    Staff
    Customer Support

    Hi there,

    does the shortcode work if it is placed outside of a LGC column ?

    #1278366
    Andrew

    Yes it does.

    #1278498
    Leo
    Staff
    Customer Support

    Hi there,

    Would you consider using GenerateBlocks to replace Sections + LGC?

    This is really the new and better way to go:
    https://generateblocks.com/

    Let me know 🙂

    #1278556
    Andrew

    Arrrggh. If it fixes this problem then yes. But, Leo, you’re killing me 🙂

    I installed LGC since I was tired of creating CSS columns and saw a recommendation in the forums here LOL. Seems I have a bit of rework to do as I’m using LGC right across the site.

    Can you confirm that this change will solve the problem?

    Thanks
    AK

    #1278710
    Andrew

    OK that seems to do the job.

    Would be nice if you could add the control to the classic editor as well. I mostly use sections and start out with the classic visual editor then sort everything out in the section with raw code. What would actually be even better is if you guys could get the sections to use the visual editor with either classic or block editor. That would make life a lot easier.

    Any word on when this plugin will come out of beta?

    #1279070
    David
    Staff
    Customer Support

    Hi there,

    Plugin release is set for this week – it’s already in Release Candidate which means no more possible breaking changes just bug fixes.

    The plugin will only work within the Block Editor – with it there should be no need ( or very little need ) to add custom HTML or use the traditional editor for building these types of layout.

    #1279114
    Andrew

    The issue I have that forces me to use sections is getting a fullwidth background which so far the block editor only adds it to the text area. If you look around my site you’ll see what I mean and perhaps you can give me a smarter way to get the same result.

    #1279245
    David
    Staff
    Customer Support

    Using the Block Editor and GenerateBlocks you would.

    1. Set the Page Builder Container to Full Width:
    https://docs.generatepress.com/article/page-builder-container/

    2. Use Container Blocks to create your sections.
    They can be set to Full Width or Contained and its Inner Container can also be set to Full width / Contained or a Custom width.

    This will allow you to combine full width and contained sections on the same page.

    #1279256
    Andrew

    Thanks David. It’s pretty late here (01:30) so I’ll have a go at it and report back tomorrow. In regards to this ticket, is there any chance you could take a look at the broken css at the bottom of the form in the URL I provided. You’ll see the check box and text at the bottom is a mess and I can’t work out which plugin’s CSS (generate blocks or ninja forms) is doing it or how to fix it.

    #1279273
    David
    Staff
    Customer Support

    Could you disable the Cache plugin when you get a chance and let us know so we can help with the CSS changes to fix the form.

    #1279902
    Andrew

    Disabled now.

    #1280034
    Leo
    Staff
    Customer Support

    Hi there,

    I’m not seeing a Ninja form in the page linked.

    Also definitely seeing some kind of caching activated.

    Can you confirm?

    #1280040
    Andrew

    Confirmed all caching is off. I missed the private cache, sorry. On that linked page, the form on the right is the one in question.

    #1280053
    Leo
    Staff
    Customer Support

    I hard cleared my browser cache but still not seeing a form on the right:
    2020-05-11_1824

    Also still seeing LiteSpeed cache in the source code.

Viewing 15 posts - 1 through 15 (of 24 total)
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