- This topic has 28 replies, 5 voices, and was last updated 1 year, 7 months ago by Tom.
May 27, 2019 at 2:44 am #911872Rob
I have two sites with GP theme, both have the same plug-ins but the second site won’t display the NextGEN gallery. I’ve tried older versions, check the gallery paths etc, disabled plugins. Nothing seems to work? Any ideas on why?
Nextgen gallery working, set up gallery two months ago after moving to Krystal Hosting – https://www.devonwindscreens.co.uk/gallery/
Nextgen gallery not working, moved site to Krystal on Friday – https://www.devonwindowtinting.co.uk/gallery/
RobMay 27, 2019 at 6:24 am #912037DavidStaffCustomer Support
did you migrate that site from another domain? If so have you tried rebuilding the gallery?
We see quite a few user issues with NextGen – i find the Envira gallery is a lot less troublesome. Let us know.May 27, 2019 at 8:30 am #912255Rob
I moved the website from tsohost but I was using a Flickr gallery there. I wanted it all on one site now as Flickr has placed restrictions on quantities and hangs a lot.
Moved site, deleted old plugins & matched the plugins to my windscreen site and all the LiteSpeed Cache settings I’ve matched. Downloaded a small Flickr album to start with and uploaded into NextGen. Completely baffled as to why the NextGen doesn’t display, it creates the gallery in Admin, on my website gallery page after inserting the gallery from the editor I can see the thumbnails, once the wordpress page updates nothing displays except the words NextGen Gallery / Edit / Delete.
I will look at Envira but I’ve spent two days looking at galleries and none of them seem to work as well as NextGen in terms of how I want to display the pics and captions.
RobMay 27, 2019 at 9:01 am #912299DavidStaffCustomer Support
You may want to run a debug and check the error log to see what the problem is:
Let us know how you get on.May 27, 2019 at 9:45 am #912348Rob
I tried the debug log this morning but it only flagged some amp errors.
Stumped and Envira is very limited on the lite version and the thumbnails only show up on hover. NextGEN on the other site works perfectly which i find odd.
RobMay 27, 2019 at 10:21 am #912392Rob
I unchecked the sections tick box and now the NextGen gallery is working fine.
It seems to be the Sections check box, yet it works on the devonwindscreens site in a section??
RobMay 27, 2019 at 10:51 am #912431DavidStaffCustomer SupportMay 27, 2019 at 10:55 am #912436Rob
Both sites are on the latest version 1.8.2May 27, 2019 at 10:58 am #912440TomLead DeveloperLead DeveloperMay 27, 2019 at 11:06 am #912448Rob
If the sections is checked it won’t work with or without sidebar.
Working fine with sections off and with or without sidebar.May 27, 2019 at 11:10 am #912453TomLead DeveloperLead Developer
What about the Off Canvas Panel?: https://docs.generatepress.com/article/off-canvas-panel-overview/May 27, 2019 at 11:18 am #912460Rob
Thanks Tom, thought you meant the side bars!!
Both sites are set to Mobile only for Off Canvas. I’ve switched it to off and published, purged caches but still doesn’t display with sections checked.May 27, 2019 at 4:22 pm #912649TomLead DeveloperLead Developer
Strange, there must be a difference between the two sites somewhere.
It doesn’t look like the gallery HTML is coming through into the page at all. Are you adding them using shortcodes inside your Sections?
I add the gallery via the icon on the editor bar within sections, no shortcodes.
Gallery still not working within sections on – https://www.devonwindowtinting.co.uk/gallery/
Working without sections (I will leave this page active if it helps you compare what is happening within sections) – https://www.devonwindowtinting.co.uk/a-test-gallery/
RobMay 28, 2019 at 7:37 am #913389
- You must be logged in to reply to this topic.