- This topic has 13 replies, 4 voices, and was last updated 2 months, 2 weeks ago by David.
November 1, 2021 at 9:35 am #1986920Antoine
I have activated the new font manager on my site (https://faroutride.com/), but I’m having issues with the Typography Manager (customize > typography). If I try to edit any of the existing element (e.g. Heading 1 (H1)), everything just disappear and I cannot access any settings:
BEFORE I click on an arrow:
AFTER I click:
I have cleared the browser cache, tried on a different browser, I’m running 3.1.0 theme & GP 2.1.1.
I’m hosting my font locally per: https://docs.generatepress.com/article/adding-local-fonts/
“Google Font” is toggled OFF in font manager.
Thanks for your helps.
antoineNovember 1, 2021 at 9:49 am #1986944DavidStaffCustomer Support
can you temporarily disable all other plugins aside from GP Premium so we can eliminate a plugin conflict.
IF the issue persists, enter the Customizer, and Right Click > Inspect the page to open the Browser Developers tools and check the Console Tab.
1. Are there any Red errors on loading the customizer?
2. Any new errors appear when selecting the Element ?
If you can provide a screenshot of either then it may give us some pointers on the issue.November 1, 2021 at 10:20 am #1986987Antoine
All snippets and plugins are de-activated (except GP premium) and this is the error I still get in the console:
(p.s. test performed on staging site: https://staging.faroutride.com/)November 1, 2021 at 10:24 am #1986995TomLead DeveloperLead Developer
Do your fonts in the Font Manager have any variants saved? If not, can you try adding one to each font to see if that fixes the error?November 1, 2021 at 10:46 am #1987027Antoine
Thanks for your input.
Doing as follows solved the issue:
1- In the font manager, I clicked on the existing imported font (e.g. Roboto Condensed), then enter “Roboto Condensed” in the “Search Font…”.
2- Then the “Google Font” switch automatically toggled ON, adding a few variants at the same time.
3- Then I toggled OFF the “Google Font” switch.
4- I was then able to change the settings (e.g. H2) in the Typo manager (issue solved).
However, I’m left with one question:
– What does the “Google Font” toggle switch do exactly?
– With steps 1 to 4 I did above, am I still using the local font?
antoineNovember 1, 2021 at 11:00 am #1987043TomLead DeveloperLead Developer
Sounds like we have a small fix to add to prevent an error here. Glad you were able to get it back up and running though.
1. The Google Font toggle makes the API request to Google to load the fonts.
2. If the Google Font toggle isn’t enabled, you’re using the local font.
Let me know if you need more info 🙂November 1, 2021 at 11:14 am #1987061Antoine
Awesome, you guys are the best!
Cheers! 🙂November 1, 2021 at 11:58 am #1987097TomLead DeveloperLead Developer
Glad we could help!
One question as we try to reproduce the error – did this happen directly after switching to dynamic typography (migration), or did you tweak something first?
Thanks!November 1, 2021 at 12:09 pm #1987100Antoine
It happened directly after switching to dynamic typography, I don’t believe I did anything in between… I do have a bunch of snippets, maybe one of them is responsible of that?
antoineNovember 1, 2021 at 7:47 pm #1987351TomLead DeveloperLead DeveloperNovember 4, 2021 at 6:01 am #1991084Marc
Installed a new WordPress with GP Premium today and having problems with the new Font Manager too.
The Console says net::ERR_ABORTED 403 while trying to load the font: https://prnt.sc/1ybluhg
When I change the font to any other, nothing happens, the page is displayed in the same font all the time.
I suppose it could be related to Antoines problem, so I added it here…
cheers, spirouNovember 4, 2021 at 7:32 am #1991170DavidStaffCustomer SupportNovember 4, 2021 at 7:53 am #1991382Marc
Hi David, sorry, I should have spent a little longer with the new font manager first – I had to choose a font for body first and now I can see the changes. The new font manager seems to take a bit of getting used to, but that’s usually the case with new features 🙂
thanks again, spirouNovember 4, 2021 at 8:27 am #1991420
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