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[Resolved] Navigation menu not working on mobile site

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  • #141967
    Marianne

    Hi Tom
    I am using the Freelancer theme but once I did the update today, my navigation menu has disappeared on the mobile site. The button is there but nothing happens when you touch the menu button. I don’t have any technical skills so any help would be great. I am using wordpress for hosting.
    Thank you.

    #142049
    Tom
    Lead Developer
    Lead Developer

    Hi there,

    Sorry about this – I just talked to a WordPress.org admin and apparently one of their servers had a bad day yesterday and wasn’t serving all of the files as it should.

    This is apparently fixed, so if you try and re-install GeneratePress this issue will resolve itself.

    Let me know if you have any questions.

    #142072
    James

    Im not sure what re-install means. Does that mean I have to totally delete it out of my current themes, and then re-install? If I do that will I lose the formatting and add-ons I purchased? Is there a update that could be provided that would fix this problem? Im not to techie so simple would be best for me….

    Thank you

    #142074
    Tom
    Lead Developer
    Lead Developer

    There’s a couple options – none of which will lose any of your settings.

    a) Go to “Appearance > Editor” – after the description, you’ll see: Version: 1.3.15

    Change that to: Version: 1.3.14

    That will trick WP into thinking you have the old version, and it will tell you there’s an update available.

    b) Go to “Appearance > Themes” and activate a Twenty-something theme. Then delete GeneratePress, install the fresh version and activate it.

    We actually got really lucky we only lost some javascript files – other themes lost core PHP files which resulted in a lot of websites crashing.

    Hopefully WordPress.org has found what caused the issue and will stop it from happening again.

    #142076
    James

    Option A did the trick..Thank you very much for your help

    #142077
    Tom
    Lead Developer
    Lead Developer
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