- This topic has 5 replies, 3 voices, and was last updated 5 years, 1 month ago by Tom.
October 5, 2015 at 3:09 am #141967Marianne
I am using the Freelancer theme but once I did the update today, my navigation menu has disappeared on the mobile site. The button is there but nothing happens when you touch the menu button. I don’t have any technical skills so any help would be great. I am using wordpress for hosting.
Thank you.October 5, 2015 at 9:31 am #142049TomLead DeveloperLead Developer
Sorry about this – I just talked to a WordPress.org admin and apparently one of their servers had a bad day yesterday and wasn’t serving all of the files as it should.
This is apparently fixed, so if you try and re-install GeneratePress this issue will resolve itself.
Let me know if you have any questions.October 5, 2015 at 10:00 am #142072James
Im not sure what re-install means. Does that mean I have to totally delete it out of my current themes, and then re-install? If I do that will I lose the formatting and add-ons I purchased? Is there a update that could be provided that would fix this problem? Im not to techie so simple would be best for me….
Thank youOctober 5, 2015 at 10:03 am #142074TomLead DeveloperLead Developer
There’s a couple options – none of which will lose any of your settings.
a) Go to “Appearance > Editor” – after the description, you’ll see: Version: 1.3.15
Change that to: Version: 1.3.14
That will trick WP into thinking you have the old version, and it will tell you there’s an update available.
b) Go to “Appearance > Themes” and activate a Twenty-something theme. Then delete GeneratePress, install the fresh version and activate it.
Hopefully WordPress.org has found what caused the issue and will stop it from happening again.October 5, 2015 at 10:14 am #142076James
Option A did the trick..Thank you very much for your helpOctober 5, 2015 at 10:14 am #142077
- You must be logged in to reply to this topic.