[Resolved] Navigation Menu is missing items on certain pages

Home Forums Support [Resolved] Navigation Menu is missing items on certain pages

Home Forums Support Navigation Menu is missing items on certain pages

Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
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  • #242781
    Jake

    I have 3 total pages on my site plus a “Home” page. On two of the pages, all 4 show up on the navigation menu but the other two pages the same one page is missing from the navigation menu. The customization screen shows all 4 pages on the navigation menu while viewing each page, but when viewing the pages while not logged into the admin section of my site then it isn’t working as described above.

    #242785
    Tom
    Lead Developer
    Lead Developer

    Sounds strange.

    Is your theme location set?: https://generatepress.com/knowledgebase/using-menus/#set-theme-location

    Do you have a caching plugin activated?

    #243005
    Jake

    Yep. I have Primary Menu selected for the Theme locations under Menu Settings.

    I have deactivated all Plugins that I have installed except GP Premium

    #243006
    Tom
    Lead Developer
    Lead Developer

    Can you show me a page with all of the menu items and a page missing menu items?

    #243007
    Jake

    Here is a screenshot of where it is working. All 4 options show up when on the Home and Stuff I Like/Use pages
    Working Menu

    This is ascreenshot of where it is NOT working. I only see the Home, About Me, and Contact options when on the About Me and Contact pages.
    Not Working Menu

    #243015
    Tom
    Lead Developer
    Lead Developer

    Hmm, you might have a plugin messing with the menu items.

    Can you try #1 on this page?: https://generatepress.com/knowledgebase/debugging/

    #243061
    Jake

    Yeah, I tried that before I posted here. I still have everything except for GP Premium deactivated.

    #243091
    Tom
    Lead Developer
    Lead Developer

    Any chance you can send me temporary admin login details so I can take a look?: https://generatepress.com/contact/

    #243376
    Jake

    Yep, just sent the information.

    #243414
    Tom
    Lead Developer
    Lead Developer

    Looks like caching – once I hard refreshed my browser on those pages, the menu item appeared.

    I sent you a video via email.

    #246352
    Jake

    So after dealing with the support from my web host I discovered that the changes that I make to the appearance/theme do not reflect on each page until I have updated every page individually then refresh my browser. Since my home pages shows my latest posts I have to republish an old post or publish a new one in order for the home page to reflect the appearance changes.

    #246389
    Tom
    Lead Developer
    Lead Developer

    Sounds like aggressive caching – most likely on the server itself if you don’t have any caching plugins.

Viewing 12 posts - 1 through 12 (of 12 total)
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