[Resolved] My website does not work on a MacBook

Home Forums Support [Resolved] My website does not work on a MacBook

Home Forums Support My website does not work on a MacBook

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #1616697
    ETO

    I got a message from one of my visitors, saying that my site does not work on Macs. However, I could not find out what the problem is on my Windows PC.

    Could you please check and see what the problem is and what the solution is?

    #1616740
    David
    Staff
    Customer Support

    Hi there,

    that looks like an issue with your lazy loader, can you try disabling that to see if the images load correctly.

    #1616803
    ETO

    It is not only the images that don’t work. The quiz start button and the download button on the posts’ pages do not work, either.

    #1616814
    David
    Staff
    Customer Support

    Can you disable the cache plugin and any other optimization plugins you’re using so i can take a look.

    #1616834
    ETO

    OK. I have deactivated the LSCache plugin.

    #1616858
    David
    Staff
    Customer Support

    I checked on my Mac ( making sure the browser caches are cleared ) and the site is working correctly, all content is being displayed. So the issue is with your LSCache configuration. You will need to check your settings. Found this article which provides troubleshooting help:

    https://blog.litespeedtech.com/2018/01/31/troubleshooting-lscache-optimization/

Viewing 6 posts - 1 through 6 (of 6 total)
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