[Resolved] My site looks bad i am using the plugin Stackable

Home Forums Support [Resolved] My site looks bad i am using the plugin Stackable

Home Forums Support My site looks bad i am using the plugin Stackable

Viewing 15 posts - 1 through 15 (of 15 total)
  • Author
    Posts
  • #2042909
    Jose

    Hi good morning.

    I have a problem on my site is: Cursos de Bienes Raíces en México.

    Items are not displaying well.

    Only when I change the theme the errors get fixed.

    Could you help me fix it or give me a hint.

    thanks for your help

    Enrique.

    #2042910
    Leo
    Staff
    Customer Support

    Hi there,

    Can you check with Stackable’s support team first?

    Thanks!

    #2042928
    Jose

    Hi Leo,

    im using the free version that doesn’t include support 🙁

    #2042983
    Ying
    Staff
    Customer Support

    Looks like you are using GP right now, and the site looks normal:
    https://www.screencast.com/t/CnUPndSk

    Let me know if I miss anything 🙂

    #2042985
    Jose

    Hello ying

    The bug for now is fixed.

    When I change the theme, the problem is solved.

    I guess later the error will come up again.

    I let you know and I take pictures when it happens to me

    Thanks, for your help.

    Kike

    #2042995
    Ying
    Staff
    Customer Support

    No problem 🙂

    #2044028
    Jose

    hello guys, how are you?

    Again bothering, but in this moment it’s happening again the problem on the site.

    https://cursosdeagenteinmobiliario.com/

    Only when I change the theme, the problem is fixed.

    Any suggestion?

    Greetings and thanks

    Kike

    #2044038
    Ying
    Staff
    Customer Support

    I checked your site, but I don’t see any GP css that’s interfering with the content added by stackable.

    Only when I change the theme, the problem is fixed

    Do you mean change it to other theme then change back to GP can fix the issue?

    #2044055
    Jose

    Yes, when I change the theme the problem is solved.

    I do not understand why

    But it’s the way I’ve been fixing it

    #2044071
    Ying
    Staff
    Customer Support

    Can you do the switching again so I can compare what the difference is 🙂

    #2044096
    Jose

    Done, i change the theme right now.

    #2044100
    Ying
    Staff
    Customer Support

    I think it’s unlikely a theme issue, it should be a cache issue.

    I compared the site before/after switching theme, some of the CSS from stackable is missing which cause the layout problem.

    If it happens next time, try clear cache and disable your cache plugin first.

    There might be some conflicts between your cache plugin and stackable.

    I would recommend contacting with stackable support to see if they have recommendation on how to configure the cache plugin.

    #2044101
    Jose

    I’ve already done it, every time I make a change to the website, I clean it.

    but I will, if the problem continues, I will let you know

    Thanks for your help

    #2044105
    Jose

    its worked, Thanks Ying 🙂

    #2044106
    Ying
    Staff
    Customer Support

    Glad to hear that 🙂

Viewing 15 posts - 1 through 15 (of 15 total)
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