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My site logo disappeared on mobile/tablet version

9 replies · Started by Jessica on March 11, 2021

Viewing posts 1–10 of 10

The logo is showing up fine on desktop but on mobile/tablet, the hamburger menu appears but no logo. I didn't change anything/edit anything that would have done this. Any insight on how to get that logo to show up? It's set under Site Identity and Layout - Header. Thanks! https://mammothrealestateblog.com/

Hi Jessica,

Could you try to remove the mobile logo from the page hero? Let me know.

Hi Ying, I'm not sure what you mean by removing it from the page hero - would that be under Home Page Empty Header?

And Leo, I have mobile logos uploaded in both of those sections.

The other thing is that it shows up fine when I'm logged in, but when I look at the mobile version on my phone or in an incognito Chrome browser, the logo is nowhere to be found.

Thanks!

Hi Ying, I just deactivated my SG Optimizer caching plugin and that fixed it. Should I go to Siteground support in that case since that's causing the issue? Thanks so much!

You are welcome!

If you activate the plugin the issue persists, then I would recommend reaching out to their support :)

Not sure what they did to fix it, but they did - it was definitely an SG Optimizer issue. Thanks for your help figuring that out, Ying! I'll start deactivating that plugin every time I have an issue now. :)

Cache is hard to deal with sometimes and always remember to clear cache after making changes to the site :)

Good to know, thank you!

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