- This topic has 13 replies, 3 voices, and was last updated 3 years, 4 months ago by Tom.
March 15, 2017 at 6:26 pm #292535Jim
Hey guys need some help,
On my website as most use a header photo when I share my site to Facebook it pulls a header photo that I deleted from my media library last December.I have tried clearing the cache used the Facebook debugger and crawler and nothing is working.I am no website builder (LOL) but if I can get this broke down to me as simple as possible in how to resolve this issue that would be awesome.Power Rock Podcast
Thank you so much,
WordPress 4.7.3 running GeneratePress theme.GP Premium
Jim MadonnaMarch 15, 2017 at 6:34 pm #292541LeoStaffCustomer Support
So the site preview photo on Facebook is displaying an old photo?
If so I’m don’t think there is anything we can do from GP’s end…
It’s likely something to do with facebook cache. When did you try those solution? I think you might have to give it a bit to see the results.March 15, 2017 at 6:43 pm #292548TomLead DeveloperLead DeveloperMarch 15, 2017 at 6:51 pm #292549Jim
Leo I tried about 1 hour ago.
Tom Thank you well thank you both.
Jim MadonnaMarch 15, 2017 at 7:13 pm #292555LeoStaffCustomer SupportMarch 15, 2017 at 7:52 pm #292566Jim
Thank you I will do so and let you know.
Jim MadonnaMarch 19, 2017 at 12:04 pm #294383Jim
FYI Issue still not fixed
Jim MadonnaMarch 19, 2017 at 6:41 pm #294480TomLead DeveloperLead DeveloperMarch 19, 2017 at 9:38 pm #294524Jim
You are correct this image is not even in the media library! if you go to my Facebook page the header photo is the correct photo https://www.facebook.com/HostAtPowerRockPodcast/?pnref=lhc and the same photo is on the website https://powerrockpodcasts.com/
Thank you sir!
Jim MadonnaMarch 20, 2017 at 11:26 am #294874TomLead DeveloperLead Developer
The image set in your source by Yoast SEO is still the old image: https://powerrockpodcasts.com/wp-content/uploads/2016/02/cropped-header-2016-updated-1.jpg
Try upload the new image in the Facebook image field here: https://www.screencast.com/t/B5BW6EDWwUMarch 20, 2017 at 12:10 pm #294889Jim
I have done just what you said I even have 2 monitors and saved the screenshot on one so I was seeing what you sent went to Yoast SEO on the home page and the link did say it was Header 2016 I deleted the link uploaded the new image to the media library the link appears its correct BUT its still pulling the old image. I will give it some time and will be sure to let you know the outcome.
Thanks so much,
Jim MadonnaMarch 20, 2017 at 12:14 pm #294890TomLead DeveloperLead Developer
The code is now saying FB should use this image: https://powerrockpodcasts.com/wp-content/uploads/2017/03/Power-Rock-Podcast-Header.jpg
It should update soon 🙂March 20, 2017 at 8:11 pm #295029Jim
Tom and Staff problem FIXED and I thank you ALL!
Jim MadonnaMarch 20, 2017 at 8:53 pm #295055
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