Archived topic

My header logo is no longer seeable.

6 replies · Started by James on May 1, 2021

Viewing posts 1–7 of 7

May 1, 2021 at 10:15 am #1759413

Recently I moved the content of my site to my site. After the move was complete, my header was no longer visible on my surface and my samsung note. I have tried on the samsung browser, chrome and edge. I have cleared all caches, including the dns. It is visible on an iphone. What can I do?

May 1, 2021 at 11:03 am #1759470

Hi there,

Any chance you can link us to the site in question?

You can use the private information field.

Let me know :)

May 1, 2021 at 11:10 am #1759478

Sorry. Tried to put it in a link. Anyway, the old link was 2gl.siterubix.com, and the new one is gratefulguitarsluthiery.com.

May 1, 2021 at 11:14 am #1759485

I have a feeling that this is a caching issue - the theme itself has no way to tell what phone/device you are using.

Can you clear and disable all caching to test?

Do you happen to have another device to test?

May 1, 2021 at 11:17 am #1759492

How do I disable caching. I have already cleared the cache and tried it on 3 separate devices.

May 1, 2021 at 1:28 pm #1759616

I removed the retina logo, and now I can see the logo on the header. This was not a problem before. Why is it now?

May 1, 2021 at 4:56 pm #1759698

Can you try re-uploading both logos?

This is the logo image link I see and it leads to a 404 page:
https://gratefulguitarsluthiery.com/wp-content/uploads/2021/04/cropped-Grateful-Guitars-Luthiery-Logo-1.png

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