[Support request] My buttons redirect me to other theme

[Luis]

Thanks David. Yeah, I always preview in incognito mode. Next time it happens I’ll try some stuff by myself before bothering you here haha. Have a nice day.

[David]

Not a problem. It sounds like a lot of caching issues going on. Might be worth just kicking your host. Also get them to make sure your server has PHP version 7.2 and you have at least 128 meg memory limit.

[Luis]

What do you mean by ‘kicking your host’?

[David]

Just ask them to check the server cache isn’t over caching and that those PHP requirements are met.

[Luis]

They updated from 5.6 to 7.1, and told me I have 256 memory. They also told me they cleared and ‘turned off’ the cache. Thanks for the guidance, David.

[David]

Great to hear that – you should get some speed improvements with 7.1 and more security.
Glad to be of help.

[Author]

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