[Support request] My buttons redirect me to other theme

Home Forums Support [Support request] My buttons redirect me to other theme

Home Forums Support My buttons redirect me to other theme

Viewing 15 posts - 1 through 15 (of 21 total)
  • Author
    Posts
  • #629572
    Luis

    I’ve been using WP for about 2 days, and today I was setting up my header, buttons, logo..
    I found GP, loved it and bought it. After I finished setting up some things, I tested it on another browser, and when I click the contact page, it redirects me to OceanWP. Have no idea what’s going on. Also, when I click some other buttons, the design changes. Maybe wordpress takes a while to update or something like that? I’m lost, need some guidance.

    #629681
    David
    Staff
    Customer Support

    Hi there,

    can you try clearing your browser cache and previewing the site in an incognito / private browser window?

    #629762
    Luis

    Thanks for the reply. I did that, and now the only button broken is the home one. The others work fine. Should I do something or will it fix itself?

    #629855
    David
    Staff
    Customer Support

    Hi there,

    try deleting that home page, create a new one and then assign that as your home page in the Dashboard > Settings > Reading, let me know.

    #630134
    Luis

    Some things got fixed, but I customized and changed stuff, and it got messed up again. I don’t know if WP or the theme are supposed to take a while to update my changes, or if I’m doing something wrong..

    #630181
    David
    Staff
    Customer Support

    This is generally cache related, Can you check with your host to see if they have a cache enabled on the server and if so this needs to be flushed. Let me know.

    #630197
    Luis

    Yeah, they fixed it. Thanks a lot David!

    #630205
    David
    Staff
    Customer Support
    #633760
    Luis

    Hi, it happened again. I published a post, and I get the nothing found page instead of my homepage. Also, when I open the post, the image that I use changes, and it becomes the logo of my site instead.

    #633779
    Luis

    I’m confused because they guy from my hosting company told me he “deactivated” the cache or something like that (I don’t know if that’s even possible), and that I wouldn’t have the issue happening again. I guess it’s something that I have to do regularly, or maybe I have to be more patient and just give it time to process the changes? Sorry, I’m very new to websites.

    #633812
    David
    Staff
    Customer Support

    Hi Luis,

    Check in the WP Dashboard > Settings > Reading – What do you have ‘You’re home page displays:’ set as?

    #634209
    Luis

    My latest posts

    #634211
    Luis

    Now my homepage is fine, but the image in my post is still messed up.

    #634220
    Luis

    It just got fixed, not sure how. Just would like to know why this happens.

    #634223
    David
    Staff
    Customer Support

    Try clearing your browser cache. As its displaying correctly on my browser.
    Always worth previewing your site in an Incognito / Private browser as it doesn’t cache 🙂

Viewing 15 posts - 1 through 15 (of 21 total)
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