[Resolved] my blog posts are gone

Home Forums Support [Resolved] my blog posts are gone

Home Forums Support my blog posts are gone

Viewing 15 posts - 1 through 15 (of 16 total)
  • Author
    Posts
  • #2040611
    Michelle

    my blog posts are not showing on my site. and my meta discription is showing under my posts names in the admin. i contacted my site support and they said it was in the theme and to contact you. also the generatepress modules page where it shows start customizing. when i click on one i get a blank page with a (bad quest) message at the top left.

    generatepress modules

    <img src=”https://horsesprope<img src=”https://horsespropernutrition.com/”wp-admin/edit.php&#8221;

    https://horsespropernutrition.com/wp-admin/edit.php&#8221; alt=”blog” />

    #2040630
    Elvin
    Staff
    Customer Support

    Hi Michelle,

    To clarify, were you using a plugin or a custom post loop code to display pages on the static /blog page?

    If not, can you check on Admin > Settings > Reading if the “Posts page” dropdown is set to “Blog”?

    Let us know. πŸ™‚

    A wise man once said:
    "Have you cleared your cache?"

    #2040635
    Michelle

    no i wasn’t. and yes the post page is set to blog. i did have them on there. i have put some codes on the advance cc from the admin. it was codes that i copied and pasted in from some on seen in topics. but i have deleted them. and i am trying to figure out how to add the elements.

    #2040643
    Elvin
    Staff
    Customer Support

    and yes the post page is set to blog.

    Strange. The page itself doesn’t seem to be set up as the blog index as it doesn’t have the usual indicators of being one.

    Can you copy the site to a staging site and provide us temporary backend access to check?

    and i am trying to figure out how to add the elements.

    I suggest reading this article –
    https://docs.generatepress.com/article/block-element-overview/

    and watch some of our videos about different Block elements on our official YouTube channel –
    https://www.youtube.com/channel/UCoHk-JZFs1N-iI2DQlIKVnA

    A wise man once said:
    "Have you cleared your cache?"

    #2040659
    Michelle

    don’t know how to setup stage website, i did recheck the reading and my blog was clicked off, but it still isn’t bringing posts up

    #2040678
    Elvin
    Staff
    Customer Support

    You actually have to set it up like this – https://share.getcloudapp.com/YEuPnNmq – so the posts appear on the /blog page.

    This effectively turns the static /blog page into the blog index page of the site which should display posts on the page assuming there are existing posts on the site.

    Can you provide us temporary backend access to the site instead? Also, can you temporarily disable ALL plugins except GP Premium? (atleast until the issue is resolved?) Let us know. πŸ˜€

    You can use the private information text field to provide the site details. πŸ™‚

    A wise man once said:
    "Have you cleared your cache?"

    #2040681
    Michelle

    ok i deactivated the plugins. how do i give you access to my site. that is fine with me instead of staging one

    #2040682
    Elvin
    Staff
    Customer Support

    You can use the topic’s Private information text field. (only support team members can see it)
    https://docs.generatepress.com/article/using-the-premium-support-forum/#private-information

    Or you can send it through our contact page – https://generatepress.com/contact/
    (please include the link to this topic for context)

    Thanks. πŸ™‚

    A wise man once said:
    "Have you cleared your cache?"

    #2040686
    Michelle

    ok i sent the info in the text. i dont know if its the info you need though

    #2040692
    Elvin
    Staff
    Customer Support

    No need to include the FTP access. We only need to access WP Admin Dashboard to check a few things.

    Can you share a temporary access for it? Thanks! πŸ™‚

    A wise man once said:
    "Have you cleared your cache?"

    #2041381
    Michelle

    i sent my url last night. i haven’t heard anything. all i am getting is telling me to share temporary access. other than the url i don’t know what you are asking for. Can you be more specific?

    #2041521
    Ying
    Staff
    Customer Support

    Hi Michelle,

    We need the username and password for wp admin login:
    https://www.screencast.com/t/ZstHDDNT

    You didn’t send us the username.

    Let me know πŸ™‚

    #2041533
    Michelle

    is this the one

    #2041598
    Ying
    Staff
    Customer Support

    Hi Michelle,

    The cause is you assigned a block element – content template to the blog, but the block element is empty.

    Once you set up the content template correctly or just set its status to draft, the issue should be fixed.
    https://www.screencast.com/t/H7jiJaH0RZ5b

    #2041610
    Michelle

    ok thank you

Viewing 15 posts - 1 through 15 (of 16 total)
  • You must be logged in to reply to this topic.