Archived topic
My Account Woocommerce (without loggin) form is not in two columns
21 replies · Started by infocus on June 26, 2017
Hmm, something isn't right. Can you deactivate your other plugins one by one until it goes back to the normal?
The problem with the account view not showing two columns was resolved through releasing the wpenque lock I had against the cart fragments that woocommerce likes load.
Current version of the woocommerce GP plugin generated the icon display error. It also is creating a problem showing the font awesome icons on the check out cart. I needed to disable that feature of the gp all together in order to restore proper cart functionality. Error only appears on latest developed of GP press... might be a bug. Tried it with all plugins disabled and icons still didn't load properly.
Can you show me how the icons are loading? Maybe a screenshot?
Yeah it's really quite odd why it's happening. Unfortunately since it's in the checkout page it's a very big deal (affects customer confidence.)
Cart shot https://www.screencast.com/t/V29VqKhleo
Checkout shot https://www.screencast.com/t/0MeoTeGMOgW7 You can see the issues with the missing icons on both pages.
I also am encountering an issue when you click a coupon on the cart (it removes all the items from the cart) https://www.screencast.com/t/tSP03N84
Disabling the woocommerce gp plugin resolved both issue. I'm OK with not using the woocommerce GP premium addon (I like it, but it's not going to affect consumer sales). I do like the cart in the main menu trick you put in, everything else I can build to order through custom css (though you well-planned out and easy change menu is great for less experienced users.)
Speaking of which, without the woocommerce gp premium extension I put in the third slidein menu to allow users access to their woocommerce cart and account, etc. Is there any easy way to replace the menu shortcut icon fa-bars (the one for the slideout menu) with cart icon fa-shopping-cart. That will pretty cover all the functionality I need.
Kind regards, Paul.
The icons should have been fixed in GPP 1.6. Unfortunately, I can't see the issue to investigate as you've turned off the WC module, and your have caching enabled. If you want me to take a look, you'll need to re-activate the module, and deactivate your minifying/caching plugin.
Totally makes sense. I'm OK with having the feature turned off. I do have a staging site, but I only see this error on the live site (of course.) Appreciate all the support!
If it's only on the live site, I would lean towards either browser caching or a caching plugin.