[Resolved] My Account icon next to cart icon on mobile.

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Home Forums Support My Account icon next to cart icon on mobile.

Viewing 14 posts - 1 through 14 (of 14 total)
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  • #1445513
    Chidinma

    Hi team,

    Please, I would like you to have a look at my website and show me what I have done wrong. I have been trying to put my account icon next to cart icon on mobile view using all the generatepress suggestions I googled but with no success.
    The ‘my account icon’ is showing on desktop and tablet view but is not showing on mobile.
    Please, show me the right way.

    NB- I am a newbie in designing and coding. I don’t have a clue what I am doing.

    #1445927
    Leo
    Staff
    Customer Support

    Hi there,

    I’m not seeing a My Account icon. Are you referring to the menu item here?
    https://www.screencast.com/t/reuMsTfjFE0l

    Let me know πŸ™‚

    #1445944
    Chidinma

    Yes. There is a user icon next to ‘my account’ on desktop and tablet view. On the mobile view, the user icon is in the dropdown menu. I want the user count to be next to the cart icon on mobile view.
    Well, it looks like, I did not do it right because the user icon is not even showing on your screen.
    Please, can you show me how to do it?

    #1445976
    Leo
    Staff
    Customer Support

    How are you adding the icon currently?

    Can you disable your caching plugin first?

    #1445988
    Chidinma

    I have deactivated it now.

    #1446065
    Leo
    Staff
    Customer Support

    How are you adding the menu icon?

    I’m still seeing WP Fastest Cache is the source code. Can you confirm that it’s disabled under Dashboard > Plugins?

    #1446088
    Chidinma

    Yes, WP fastest is deactivated. I used menu icon plugin by themeisle. I followed this step here
    https://docs.generatepress.com/article/adding-icons-to-menu-items/
    I am a total novice. Please,

    #1446109
    Leo
    Staff
    Customer Support

    That’s weird. I’ve cleared my browser cache multiple times but still seeing WP Fastest Cache enabled in the source code and no icon:
    [screen capture removed]

    Any server cache or anything else? Are you seeing the icon on your end?

    Any chance you can try disabling all plugins except GP Premium and Menu Icons plugin for now?

    Let me know πŸ™‚

    #1446268
    Chidinma

    Yes, I am seeing the Icon. I can see using it private browser as well.

    #1446323
    Leo
    Staff
    Customer Support

    I asked my colleagues to check and we don’t see any icons from our end unfortunately.

    I’m still seeing WP Fastest Cache in the source as well:
    https://www.screencast.com/t/u2aZ4slg

    I think that’s likely the issue. If you are sure that it’s disabled, can you check with your hosting support to see if there is any server caching that’s holding it on?

    #1446439
    Chidinma

    I deactivated the host cache now. Please check again. I manage to get the icon next to the cart icon on the mobile view, but the styling is out of place. Please, how do I do it right?
    Secondly, how do I remove the second user icon in the dropdown menu? My English is not great; I hope you understand my question.

    This is how it is displaying on the mobile

    I want to remove this user icon in the menu dropdown

    #1446459
    Leo
    Staff
    Customer Support

    That’s super strange. I still can’t see either of the icons.

    Is the host cache and WP Fastest Cache still deactivated?

    Can you provide the dashboard login access? I might just log in to see if I can see the icons that way.

    #1446505
    Chidinma

    Thanks Leo. I have figured it out myself.

    #1446574
    Leo
    Staff
    Customer Support
Viewing 14 posts - 1 through 14 (of 14 total)
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