[Support request] My 404 page is appearing weird

Home Forums Support [Support request] My 404 page is appearing weird

Home Forums Support My 404 page is appearing weird

  • This topic has 5 replies, 4 voices, and was last updated 2 months ago by Fernando.
Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #2243777
    Amit

    Hi, The 404 page is appearing weird with Title and Logo getting mixed up. Also on mobile, the Logo and Menu button are not displayed on the same line and Google search shows it not to be mobile friendly.

    #2243933
    David
    Staff
    Customer Support

    Hi there,

    you have a Header Element ( in Appearance > Elements ) that is merging the Site Header and the content. In the Display Rules > Exclusions – add the 404 page so it does not get merged.

    #2244046
    Amit

    Added that to the exclusion. Now the white portion of logo is invisble.

    #2244337
    Ying
    Staff
    Customer Support

    Your site header is set to white currently, you can change its background color at customizer > colors.

    #2244561
    Amit

    I’ve added the 404 page in my predefined headers where Title appears as Dynamic Content in front of Background image. The title is appearing correctly on all pages but for 404 page, the title appears after the background image.

    #2244569
    Fernando
    Customer Support

    Hi Amit,

    You can create another Header Element identical to the Header Element you have the have it displayed solely to the 404 template.

    Then for the <h1> site title tag, kindly add your static 404 title.

    Then, add this CSS through Appearance > Customize > Additional CSS:

    .error404 h1.entry-title {
        display:none;
    }

    Hope this helps!

Viewing 6 posts - 1 through 6 (of 6 total)
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