- This topic has 14 replies, 3 voices, and was last updated 5 years, 7 months ago by
Leo.
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October 1, 2020 at 12:48 am #1466599
Giulio
Hi, I’m creating a site with a menu in the sidebar. In the mobile version it shows me the bar but it doesn’t open. How can I solve?
The site is massimoteodori.it/wp/Thanks a lot in advance.
October 1, 2020 at 4:17 am #1466904David
StaffCustomer SupportHi there,
something is interfering with the menu – maybe the Menu Image plugin.
Try this:1. Go to Customizer > Layout > Off Canvas and enable the Off Canvas Panel.
2. Edit your Menu in Customizer > Menus – where is says Locations eg. Primary Navigation, also check the Off Canvas Panel.Let me know,
October 1, 2020 at 6:53 am #1467157Giulio
Hi David,
unfortunately even activating the off canvas panel does not work.
Is there an alternative way to solve in your opinion?Thanks a lot.
October 1, 2020 at 9:45 am #1467671Leo
StaffCustomer SupportI’m seeing a console error.
Any chance you can disable all plugins except GP Premium to eliminate conflicts from other plugins first?
Let me know 🙂
October 1, 2020 at 11:54 pm #1468528Giulio
Good morning,
I know the problem for the menu not working in mobile version may be the plugin I used for the images in the menu, but I wanted to know if there was a solution to this problem without disabling the plugin.
Thanks.
October 2, 2020 at 4:11 am #1468818David
StaffCustomer SupportWhat plugin is it you’re using for the Image Menu ?
October 2, 2020 at 4:47 am #1468879Giulio
Hi David,
this is plugin the “Menu Image, Icons made easy”.
Thanks.
October 2, 2020 at 7:57 am #1469275David
StaffCustomer SupportCan you temporarily deactivate the plugin so we can confirm that is the problem?
October 2, 2020 at 8:07 am #1469291Giulio
Okay, I have disabled all the plugins except the following:
-All in one Backup
-GP Premium
-NextGen Gallery
-WP Post Page CloneThe menu does not work.
October 2, 2020 at 8:11 am #1469295Giulio
Anyway, maybe it’s a GeneratePress bug?
There is another Plugin that solves this problem.
It is MOBILE MENU by the same author as the MENU IMAGE plugin.October 2, 2020 at 8:34 am #1469334Leo
StaffCustomer SupportOkay, I have disabled all the plugins except the following:
-All in one Backup
-GP Premium
-NextGen Gallery
-WP Post Page CloneCan you actually disable all plugins except GP Premium as David suggested?
October 2, 2020 at 8:34 am #1469335Giulio
Ok, the problem is the NEXTGEN GALLERY Plug In. If I use it with the pligin MENU IMAGE the floating menu does not work.
I’ll probably have to use another image gallery.
Or can I solve it in another way, in your opinion?October 2, 2020 at 8:38 am #1469341Leo
StaffCustomer SupportNexGen seems to be quite buggy always.
If you can find an alternative that works for you (maybe Envirta) then that would be my recommendation.
October 2, 2020 at 10:23 am #1469504Giulio
Thank you very much!
October 2, 2020 at 10:49 am #1469550Leo
StaffCustomer SupportNo problem 🙂
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