[Support request] Mozilla Firefox CSS Issue

[Simone Longato]

Hi,

we’ve an issue with CSS only in Mozilla Firefox Browser. It seems fonts link are not working.
No problem in Chrome, Explorer etc.

Can you help us?

The site is http://www.magnetmarketing.it

Thanks

[Elvin]

Hi,

I’m not exactly sure I understand what you mean.

Can you provide us more details? perhaps screenshots of how it is on chrome compared to how it is on firefox?

Let us know. Thanks.

[Simone Longato]

Hi Elvin,

yes of course.

Chrome with the correct font:
https://www.magnetmarketing.it/wp-content/uploads/chrome.jpg

Firefox with the font issue:
https://www.magnetmarketing.it/wp-content/uploads/firefox.jpg

Thanks!

[Elvin]

I’m viewing your site on Firefox and I don’t see this issue.

Here’s how it looks like on my end using Firefox:
https://share.getcloudapp.com/xQuYzzrY

As you can see here, its display the correct font even when I’m on a Firefox browser.

That said, perhaps you’re viewing a browser cached version on your Firefox browser.

Can you try clearing Firefox’ browser cache?
Here’s how to do it – https://support.mozilla.org/en-US/kb/how-clear-firefox-cache

You then try to check again if it displays properly on your end.

Let us know. 🙂

[Simone Longato]

Hi,

I’ve cleaned cahce already, but I still see the same font problem.

Everyway thanks for your support, I will check the issue in the next days.

[Elvin]

Strange.

Everyway thanks for your support, I will check the issue in the next days.

Consider checking the site on another computer w/ a the latest Firefox browser and see if the issue occurs.

Let us know how it goes.

[Author]

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