[Support request] Most items of the primary menu are missing

[kpl]

As of today, my website only shows the last element of the primary navigation with its submenu.
The secondary menu, on the other hand, is missing the last element.

I’ve tried every conceivable setting – no improvement. The menus are visible with the Twenty Twenty-One theme, but not when Astra is activated.
In the database, the names of the items are stored in the wp_posts table. However, changes made via the Customizer or the WordPress menu editor are not saved.

Now I don’t know how to proceed.

Is there a solution?

[Leo]

Hi there,

However, changes made via the Customizer or the WordPress menu editor are not saved.

That sounds like the real issue here. The menu system is entirely handled by WP core:
https://docs.generatepress.com/article/using-the-wordpress-menu-builder/

We have not received any other reports on this either.

Have you tried disabling all custom functions, all plugins except GP Premium to eliminate conflicts from elsewhere?

[kpl]

In the meantime I have uninstalled Profile Builder Basic. It destroyed the navigations in all themes.

As soon as the plugin was no longer active, everything was fine again.

[David]

Hi there,

have you spoken with that plugin author? It looks to be a pretty popular plugin and GP doesn’t do anything outside of core functions when it comes to menus. Maybe theres a setting issue ?

[Author]

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