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[Support request] Mobile width being pushed out a fraction to the right

Home Forums Support [Support request] Mobile width being pushed out a fraction to the right

Home Forums Support Mobile width being pushed out a fraction to the right

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • #2586957
    robchanoi

    Hi,

    Not sure what’s causing it but the mobile width is pushed out a bit.

    One thing: I know it’s preferred to build posts in GB but I still like classic editor but somehow everything inside the classic editor is now inside the container (as it should be) but the classic editor itself is no longer surrounding all the modules, but at the bottom of the page.
    Not sure how to put it all back in Classic Ed.. – if this might be causing it.

    thanks, page included

    #2587025
    David
    Staff
    Customer Support

    Hi there,

    the EZ Table of Contents, is too wide for the screen, is width is 625px.
    Check in the plugin settings or with the plugin author on how to fix that.

    Can you share a screenshot of the other issue ?

    #2587238
    robchanoi

    Hi David,

    I don’t think it’s the EZ TOC plugin as it works ok on other pages.
    At one point it was going off to the right but not pushing the page out but I got in touch and they fixed that issue.
    It’s not the element block as ok on other pages.
    Can’t see any oversized image or vid.

    Other issue – ss attached.

    #2587420
    David
    Staff
    Customer Support

    The toc has CSS that is setting its width see here:

    2023-03-29_16-15-21

    And thats coming from the plugin.
    Check with the ToC plugin support.

    #2587431
    robchanoi

    Right and this is only happening on this page?
    Other pages are ok.

    #2587580
    Leo
    Staff
    Customer Support

    Have you checked with the plugin author as David suggested?

    You can always just disable the plugin to test if the issue still occurs.

    #2588003
    robchanoi

    Honestly the plugins been fine since I got in touch with them many mths ago.
    I have been through a no’ of pages on my site and the pages are loading fine on mobile just not this page.

    #2588034
    Fernando
    Customer Support

    Hi Robchanoi,

    It could be a caching/optimization plugin you have or it could also be your server.

    Try adding /?nocache at the end of the URL. You should see the issue no longer appear.

    Try disabling caching/optimization plugins you have to test.

    #2594161
    robchanoi

    Thanks Fernando, tried /?nocache suggestion on mobile and pc, but still slight gap on mobile.

    Will try plugins and update.

    #2594199
    Fernando
    Customer Support

    Alright. Let us know how it goes.

Viewing 10 posts - 1 through 10 (of 10 total)
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