Archived topic
mobile unable to tap on anything
9 replies · Started by Ree on September 16, 2021
On mobile homepage I am unable to tap on anything except header menu, and on some of the pages back to top button not working.
What can be wrong here?
Hi Ree,
Your add to cart panel is blocking all the other contents:
https://www.screencast.com/t/qgLBGZG5odlp
The CSS is in a style sheet called litespeed-ccss, are you be able to locate which plugin is generate this style sheet?
If not, can you try disable all plugins except GP Premium and Woocommerce to test?
Let me know :)
thank you so much for the pointers I thought it was because recently changes to the theme css. It's working now!
unfortunately it only worked for a while.. I've disabled all plugins except the ones you mentioned and it did not work.
Add-to-cart panel is woocommerce css, and litespeed-css is combination of all other css, it is done to reduce number of requests.
So I switched to Twenty Twenty-One theme and it is working, but my GP Premium theme is updated.
Can you disable all plugins except GP premium and WooCommerce for us to test?
We haven't had any other reports on an obvious issue like this so I'd assume it's something specific to your environment/install.
Thanks!
ok i'm done with disabling all plugins except the two you mentioned.
Listing down those with issue on mobile.
Hi Ree,
You seem to have this CSS on your site:
.add-to-cart-panel {
bottom: 0;
top: auto;
transform: translateY(0)!important
}
can you try disabling Litespeed cache so we can help you trace where it's coming from?
That plug-in is already disabled.. only two plugins remains as mentioned
Perhaps you can take a look further here
For some reason, LiteSpeed cache is still activated in the source code as seen here:
https://www.screencast.com/t/7HipIVPPwbzT
Do you have any server/hosting level cache activated?