Archived topic

Mobile theme not showing

7 replies · Started by Mark on November 17, 2016

Viewing posts 1–8 of 8

November 17, 2016 at 6:33 am #245137

Hi Tom

My desktop site works great wth GP but for some reason that I can't figure out, the mobile version (I've looked on both android and iOS phones) shows a default / non-styled version of the site. I haven't edited any CSS , just use dthe pro version of the theme. Any ideas?
(site: https://wwww.markkellyconsultancy.com)

November 17, 2016 at 6:44 am #245150

Hi - I think I've resolved it. I realised that Jetpack > Appearance > Mobile theme option was running. So overruling (as it were) the GP theme. So I just unchecked that option.

This might catch some others out. Assuming anyone else will make the same schoolboy error I did :-)
Mark

November 17, 2016 at 9:02 am #245207

Glad you resolved it! Thanks for posting the solution :)

December 10, 2016 at 5:58 pm #253448

Thanks for sharing! It helped me out :)

March 16, 2018 at 3:13 am #521390

Hi Tom,

I am replying on this because i have also just noticed that my site has gone off its mobile view.

I have two sites using generatepress. The one is fine. However, businessowner-cover.com- which was always showing up perfectly on mobile..using mobile on generatepress (not jetpack)i noticed in google search console as not mobile friendly.
I have already spoken with the hosting company.
The weird thing is that the site shows up in the customiser fine in the mobile view.

Yet in firefox, ie and google chrome it is showing what looks like the desktop version. When i switch to the jetpack mobile it shows up fine in mobile (so i suspect it cant be the meta line that i read about somewhere).
i also tried making the "general" setting in customiser (the csss and dynamic) to off.

Still no change. The funny thing is this site always used to show up perfectly and i havent added any plugins or anything for a while.

Just very strange. Not sure if it is some kind of bug, or ineraction with an update on plugin.

Weird that cusomiser shows, yet browsers dont.

March 16, 2018 at 9:25 am #521720

Hi there,

Can you try #1 here to eliminate plugin conflict? https://docs.generatepress.com/article/debugging-tips/

If that doesn't work can you open a new topic and link us to your site?

Thanks!

March 26, 2018 at 8:07 am #531162

Thanks Leo,

I put this aside, as I was not looking forward to trying to sort this issue out. Luckily, I also had a problem with analytics saying tracking code not complete and one of the devs from Analitify sent me the line with the error.
It was a prefetch hook that I had missed a "/" in.
So when the tracking code was corrected, it sorted out the mobile issue, thank goodness.

March 26, 2018 at 9:17 am #531268

Glad you figured out!

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