- This topic has 15 replies, 3 voices, and was last updated 2 months, 1 week ago by Leo.
July 12, 2020 at 1:59 am #1360656Vera
I have notieced that on the posts where I have added Rentalcars widget, the sticky mobile menu doesn’t work on my iphone.
The menu can’t be expended, and it isn’t sticky on those pages.Below is the script.
<script id=”rc-connect” src=”https://www.rentalcars.com/partners/integrations/connect/connect.js” data-container=”rc-connect-container” data-preflang=”en” data-template=”universal” data-enable-return-checkbox=”true” data-affiliate-code=”XXXXXXXXX” data-button-size=”large” data-form-padding=”12″ data-hide-modules=”why,powered,manage” data-hero-image=”04″><span data-mce-type=”bookmark” style=”display: inline-block; width: 0px; overflow: hidden; line-height: 0;” class=”mce_SELRES_start”></span></script>
Do you know how can I fix this?
veraJuly 12, 2020 at 10:04 am #1361100LeoStaffCustomer SupportJuly 12, 2020 at 10:10 am #1361108Vera
but it works on my current theme (Enfold) and it used to work on my previous theme (Genesis). It only doesn’t work with Generatepress. Can you maybe have a look and come up with a better solution?
Thanks in advance.
VeraJuly 12, 2020 at 10:12 am #1361110LeoStaffCustomer SupportJuly 12, 2020 at 10:29 am #1361131Vera
Hi Leo, the problem is that the site is locked with the password. But I am happy to share it with you privately. How can we do that.July 12, 2020 at 5:49 pm #1361354LeoStaffCustomer SupportJuly 12, 2020 at 9:09 pm #1361449Vera
How can I do that on iphone? This only happens on mobile. On desktop it works fine.July 13, 2020 at 5:08 am #1361808DavidStaffCustomer SupportJuly 13, 2020 at 5:57 am #1361834Vera
Thanks, David! I just did like you said.July 13, 2020 at 6:32 am #1361857DavidStaffCustomer SupportJuly 13, 2020 at 6:38 am #1361862Vera
I disabled WP Rocket. I don’t have any other that I am aware of. Thanks!July 13, 2020 at 6:48 am #1361878DavidStaffCustomer Support
OK the Menu is now working for me.
So something WP Rocket is doing was the problem.
Follow their trouble shooting guide to find out what:
I am still seeing a bunch of errors in the console. This is on desktop as well as mobile. If your right click > inspect the page you will see them under Console. They are also cached files – so another plugin or server side cache is still at play.July 14, 2020 at 8:42 am #1363317Vera
Thanks, David! This is unfortunately beyond my technical ability and understanding. Do you know why WP Rocket is causing this only with Generatepress, and not with other themes? Do you maybe know how I can fix it? If not, I’ll replace the script with a simple anchor text, but it would be cool if I can keep Reantalcars’ search box. Thanks for all your help!
veraJuly 14, 2020 at 9:21 am #1363360LeoStaffCustomer Support
I would recommend checking with their support to see if they can identify the issue.
You can also try turning the individual settings on/off in WP Rocket and see if any of them is causing the issue.July 15, 2020 at 10:56 pm #1365131Vera
Not really the answer I hoped for but thanks anyway Leo. I’ll mark it resolved for now and try to work out the solution myself.
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