Archived topic
mobile search navigation not working
13 replies · Started by Scott on December 2, 2022
Hello! My navigation search on mobile isn't working correctly. When you tap the icon, a narrow bar comes up. I can type but not see what I am typing. It appears fine in the Customizer though but doesn't work on a live mobile phone, in my case an iPhone XR. Looks like it may be some formatting problem. Screenshot is attached.
THANKS
Scott
Hi there,
Any chance you can link us to the page in question?
You can use the private information field:
https://docs.generatepress.com/article/using-the-premium-support-forum/#private-information
Let me know :)
It's every page on the site - in the mobile header. Site link below
Can you double-check the URL provided?
It's not working for me.
I entered it again. I can’t see the private info to verify
Hi there,
Any chance you can disable all plugins except GP Premium to eliminate conflicts from other plugins first?
Make sure to activate the parent theme if you are using a child theme as well.
Let me know 🙂
Not a conflict with a plugin - I deactivated all plugins on a staging site (I can't do this on my live site). Link to staging site in private info.
We haven't had any other reports on this so let's debug a little further.
Can you remove your CSS here and see if they are causing the issue?
https://www.screencast.com/t/ygF1ZQOO
I did that before I submitted the request. Problem remained. I think it has something to do with sticky settings?
I did that before I submitted the request.
Can you remove them for us to see first?
We have not had any other reports on this so I doubt it's a bug of some sort but let's take some proper debugging tests :)
done on the staging site. problem still exists.
Hi there,
go to Customizer > Layout > Primary Navigation, switch to Mobile Preview and set the Menu Item Height to a higher value eg. 50px - then try using the search field.
Hey David - That was it. It's working perfectly now.I knew it had to be one of those settings I had changed that was messing things up.
THANKS so much!
Glad to be of help :)