[Resolved] Mobile Off Canvas Menu

Home Forums Support [Resolved] Mobile Off Canvas Menu

Home Forums Support Mobile Off Canvas Menu

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #1654029
    Sharon

    Morning, my website is using WP Version 5.6.1, GP theme 3.0.2 and Plugin 1.12.3. Following a long build all set to go live today; however, on mobile the menu is not displaying off canvas menu. The hamburger is there but click on it and nothing appears. Weirdly it is working on Appearance-Customise in mobile view.

    I have followed your support guide links to set-up (some don’t seem that up-to-date), emptied cache and tried on Safari and Chrome.

    Obviously toggling in and out of maintenance live page to check if any tweaks have enabled the function to re-appear is causing issues (particularly as client is poised for the site to go live).
    Would be really grateful for your help.

    #1654318
    David
    Staff
    Customer Support

    Hi there,

    can you provide a login so we can get past the maintenance page.

    #1654320
    Sharon

    Hi David, I did ask what level of user you needed in private info box of original plea for help. I’ve kept it at Admin – login details below. Many thanks.

    #1654609
    David
    Staff
    Customer Support
    #1654676
    Sharon

    How peculiar! Many thanks for your prompt help David – really appreciated.

    #1654751
    David
    Staff
    Customer Support

    Yeah we see a lot of issues with NexGen it likes to break things 🙂
    Glad to be of help.

Viewing 6 posts - 1 through 6 (of 6 total)
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