[Support request] Mobile menu sending errors to console

Home Forums Support [Support request] Mobile menu sending errors to console

Home Forums Support Mobile menu sending errors to console

Viewing 10 posts - 1 through 10 (of 10 total)
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    Posts
  • #1235466
    D

    Uncaught TypeError: Cannot read property ‘setAttribute’ of undefined
    at HTMLButtonElement.o (menu.min.js?ver=2.4.2:1)

    Appears in console whenever I click on the menu. Menu does not function. Disabled caching, no luck.

    Thanks!

    #1235531
    Leo
    Staff
    Customer Support

    Hi there,

    Any chance you can disable all plugins except GP Premium to eliminate conflicts from other plugins first?

    Let me know πŸ™‚

    #1244573
    D

    Just deactivated everything. Still can’t get the menu to open

    Same error:

    menu.min.js?ver=2.4.2:1 Uncaught TypeError: Cannot read property ‘setAttribute’ of undefined
    at HTMLButtonElement.o (menu.min.js?ver=2.4.2:1)

    #1244662
    Leo
    Staff
    Customer Support

    Can you keep all plugins disabled and send me the dashboard logins?

    You can send the dashboard access using Account Issue here:
    https://generatepress.com/contact/

    Please include the following information:
    – The URL of this topic.
    – Login URL.
    – Username and password.

    #1246993
    D

    Form submitted, thanks

    #1247084
    Leo
    Staff
    Customer Support

    We are not able to disable and enable the plugin for you unfortunately.

    In this case, can you create a staging site and duplicate the existing site over so you can disable all plugins and maybe some more debugging steps?

    Thanks!

    #1247147
    D

    Ok, just disabled. Go for it again

    #1247237
    Leo
    Staff
    Customer Support

    Can you try adding a menu item link in the menu?
    https://www.screencast.com/t/jUwkL6iqG

    #1247279
    D

    Ahh, I see. Is it possible to hide the menu on desktop and only have it show for mobile/tablet?

    #1247359
    Leo
    Staff
    Customer Support

    So do you want the black bar at all on desktop?

    A good workaround would be to use the off canvas pavel for mobile:
    https://docs.generatepress.com/article/off-canvas-panel-overview/

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