[Support request] Mobile menu scroll

Home Forums Support [Support request] Mobile menu scroll

Home Forums Support Mobile menu scroll

  • This topic has 3 replies, 3 voices, and was last updated 2 months ago by Leo.
Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #2245198
    Andy

    Hello,
    I’ve just noticed that the mobile menu does not allow me to scroll down anymore. This feature used to work and I’m not sure what’s causing the issue.
    I checked /?nocache and it still doesn’t work so I’m confident it’s not a caching issue.
    Please could you advise on what may be causing this and how to fix?
    Thank you for your time.

    #2245258
    David
    Staff
    Customer Support

    Hi there,

    your header and navigation is built with elementor – have you checked with their support ?

    #2245295
    Andy

    Hi,
    Thanks for your reply,
    No, I haven’t – I contacted you first based on my developer’s suggestion.
    I can contact Elementor first if you suggest that’s the best course?
    Thank you,

    #2245485
    Leo
    Staff
    Customer Support

    I can contact Elementor first if you suggest that’s the best course?

    It’s the best and only course as we cannot support Elementor or any third-party plugins.

    Your developer should know this if he built the site 🙂

Viewing 4 posts - 1 through 4 (of 4 total)
  • You must be logged in to reply to this topic.