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[Support request] Mobile Menu Issue

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Viewing 6 posts - 1 through 6 (of 6 total)
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    Posts
  • #1141920
    Handbagholic

    Hi there,

    Please can someone help… I’ve set a mobile menu, however, on mobile devices the menu just keeps showing the main menu.

    On the desktop version of the website I want my shopping categories under ‘Shop’. However, on a mobile device, I have split the categories out so that it’s easier to click on them (rather than having to drop down shop), however, it just seems to be showing a mobile version of the main menu, not the mobile menu that I’ve set.

    Many thanks,
    Steph

    #1141940
    Leo
    Staff
    Customer Support

    Hi there,

    Would you consider using the off canvas panel for mobile?
    https://docs.generatepress.com/article/off-canvas-panel-overview/

    It should work much better for your layout and the amount of menu items.

    Let me know if this helps 🙂

    #1144929
    Handbagholic

    Hi there, I’ve changed the mobile menu to an off canvas menu.

    I’ve then altered the ‘off canvas’ menu via appearance > widgets. It still isn’t displaying the off canvas menu, just to mobile version of the desktop menu? I have also purged the entire cache.

    Thanks,
    Steph

    #1145117
    Tom
    Lead Developer
    Lead Developer

    Hi there,

    You can create a completely separate menu in “Appearance > Menus”, then apply that menu to the Off Canvas Panel.

    No need to do anything via the “Widgets” area.

    Let me know if that helps or not 🙂

    #1163282
    Handbagholic

    Hi Tom, I’ve created a new menu. Changed the off-canvas menu to this but it’s still just showing the main menu, not the new menu I’ve created.

    Any ideas?

    Thanks in advance, Steph.

    #1163593
    Tom
    Lead Developer
    Lead Developer

    Just to confirm, you’ve added the new menu you created to the Off Canvas Menu location in “Appearance > Menus”? Any chance you can show me a screenshot of the “Appearance > Menus” page so I can see if I can spot anything?

    Let me know 🙂

Viewing 6 posts - 1 through 6 (of 6 total)
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