- This topic has 13 replies, 2 voices, and was last updated 11 months, 4 weeks ago by Leo.
April 17, 2020 at 12:53 pm #1243435Gokberk
I don’t know what happened but my mobile menu and submenus are not working right now. The mobile menu hamburger is showing up but when I click it, nothing shows up.
What could be the reason? Also I can give you a temporary admin account if you can help me. My website it under construction right now so I need to give you an admin account for you to see it. What is your email address?April 17, 2020 at 1:42 pm #1243485LeoStaffCustomer SupportApril 17, 2020 at 2:36 pm #1243547Gokberk
I just did it but couldn’t fix the issue. It seems to work when inside the customizer, but not outside.April 17, 2020 at 3:02 pm #1243557LeoStaffCustomer Support
You can send the dashboard access using Account Issue here:
Please include the following information:
– The URL of this topic.
– Login URL.
– Username and password.April 17, 2020 at 11:18 pm #1243800Gokberk
I’ve sent ‘Account Issue’ contact mail. Please let me know if there is anything else I need to do.April 18, 2020 at 8:19 am #1244367LeoStaffCustomer SupportApril 18, 2020 at 8:55 am #1244404Gokberk
Hello, I disabled all of them now.
It works when I disable everything, so I guess its a plugin problem but everything was working fine 2 days ago. I uninstalled the plugins I installed in the past two days…April 18, 2020 at 9:09 am #1244428LeoStaffCustomer SupportApril 18, 2020 at 9:35 am #1244467Gokberk
Yes, the culprit is Asset CleanUp Pro. But the strange thing is I didn’t change any setting from that plugin…April 18, 2020 at 1:35 pm #1244659LeoStaffCustomer SupportApril 18, 2020 at 5:45 pm #1244817Gokberk
I’m only using the normal header menu. I’m not using the off canvas menu. Could it be because of JSS or CSS minification of a certain file?April 18, 2020 at 7:41 pm #1244878LeoStaffCustomer SupportApril 19, 2020 at 2:02 am #1245016Gokberk
I’ve disabled CDN URL rewrite from the settings and cleared the Cloudlfare Cache and it seemed to fix the problem. Would it be possible for you to check again if you see any errors like the screenshot you posted last time?April 19, 2020 at 4:27 pm #1245914
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