Archived topic

Mobile menu

5 replies · Started by Rafael on November 9, 2021

Viewing posts 1–6 of 6

November 9, 2021 at 12:07 pm #1997748

Hello,

I have made this website with Generatepress and gppremium plus elementor. https://www.elenaley.com/

The problem I have is with the mobile menu because the window appears black but nothing appears. I have tried to deactivate some plugins in case it was that but it is not that problem.

I don't know what to try anymore because it seems everything is correct.

Let's see if you can help me, thanks.

Kind regards,

Rafa Mir

November 9, 2021 at 12:33 pm #1997778

Hi there,

Does this help?
https://docs.generatepress.com/article/off-canvas-panel-overview/#empty-off-canvas-navigation

November 9, 2021 at 1:59 pm #1997850

Hi leo,

I think I have done the steps indicated but I can't get the menu to appear on mobile.

Apart from this manual, is there any way that you can explain the steps to me to solve the problem or could I send you access to the backoffice to fix it?

Thanks and regards,

Rafa

November 9, 2021 at 3:22 pm #1997911

Hi Rafael,

It looks like you still haven't assigned a menu to the off canvas menu.

You can send admin access using private info field:
https://docs.generatepress.com/article/using-the-premium-support-forum/#private-information

Please make sure all the plugins except GP premium are deactivated. Thanks!

Let us know :)

November 10, 2021 at 12:33 am #1998162

Hi Ying,

I've fixed the problem. I've searched off canvas menu in Spanish and I fix it.

Thanks!!!

Best regards,

Rafa

November 10, 2021 at 10:43 am #1998980

Nice!
You are welcome :)

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