[Resolved] Mobile Layout Of WooCommerce Shop Has Changed

Home Forums Support [Resolved] Mobile Layout Of WooCommerce Shop Has Changed

Home Forums Support Mobile Layout Of WooCommerce Shop Has Changed

Viewing 15 posts - 1 through 15 (of 15 total)
  • Author
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  • #1870614
    Mary Pearson

    Re the WooCommerce shop on one of my websites https://beestea.ca/shop/

    Computer layout is sidebar/content with 4 columns
    Mobile layout is 1 column.
    All has been good for years, until tonight when my client noticed that the mobile layout now has 4 columns, so the product titles are now showing broken words on several lines. Example:
    Pack
    age 3
    With
    Infus
    er
    Mug

    All looks good in Customizer view and on responsinator.com, but on my iPhone and her Android phone there are 4 columns instead of 1.

    I contacted WooCommerce support and they said “The mobile layout is not controlled by WooCommerce but is mostly controlled by the theme the site is using” so I installed Twenty-Seventeen theme, and the layout on mobile works fine. It is just one column, as it should be. When I put it back to GeneratePress_child, it uses four columns again.

    I must emphasize that you won’t see the problem on a computer. It looks as it should on computer (mobile view). It must be viewed on an actual phone.

    Recently updated to WP 5.8
    WooCommerce V5.5.2
    GP Premium V2.0.3
    GeneratePress theme V 3.0.4

    PS: I tried adding CSS but it didn’t help

    @media screen and (max-width: 600px) {
        .woocommerce ul.products li.product {
            float: none !important;
            width: auto !important; }       
    }

    Would appreciate your input. Thank you.

    #1870802
    Elvin
    Staff
    Customer Support

    Hi Mary,

    Can you check on Appearance > Customizer > Layout > WooCommerce and check this setting – https://share.getcloudapp.com/WnuxoDB6 – if it is set to 4 on mobile as well?

    A wise man once said:
    "Have you cleared your cache?"

    #1871297
    Mary Pearson

    Thank you Elvin. Yes, it is set to 1 column on mobile.

    #1871380
    David
    Staff
    Customer Support

    Hi there,

    shot in the dark, but can you try adding this PHP Snippet to your site:

    add_action( 'after_setup_theme', function() {
        remove_action( 'wp_head', 'generate_add_viewport' ); 
        add_action( 'wp_head', 'generate_add_viewport', 1 ); 
    } );
    #1871422
    Mary Pearson

    YES David! That worked. Thank you so very, very much!!!!

    #1871440
    David
    Staff
    Customer Support

    Awesome – glad to be of help.
    That will part of the next theme update – so once GP 3.1 is out and you update you can remove it.

    #1871757
    Mary Pearson

    Sounds good – although I probably won’t remember. LOL

    #1871881
    David
    Staff
    Customer Support

    We’ll try and remind you if we can 🙂

    #1871929
    Mary Pearson

    That would be wonderful!!!! Thank you!

    #1948685
    Randy

    Hi David,
    I’m on GP Premium 2.0.3 and noticed that I still have to use this add_action( ‘after_setup_theme’ in order for the product pages to appear correctly on mobile. Is that expected or was this intended to be fixed in this version?
    Thanks!

    #1948777
    Elvin
    Staff
    Customer Support

    Hi Randy,

    This was added on GeneratePress 3.1.0 (a beta version) as shown here – https://github.com/tomusborne/generatepress/blob/a1340a4d0eb72057b78efdd5dc5477c921fc9241/inc/structure/header.php#L370-L380

    You’re likely using the current official version which is 3.0.4 which doesn’t have this update yet.

    You can download the beta version if you want on your accounts page in GeneratePress – https://generatepress.com/account/

    A wise man once said:
    "Have you cleared your cache?"

    #1949293
    Randy

    I’m on GP Premium, so which is the equivalant version that will contain this update? Also, is it safe to download for production yet or should I wait?

    #1949633
    David
    Staff
    Customer Support

    Hi there,

    Its not GP Premium related. Its the Free theme, version 3.1 is in final stages of Beta Testing. I reckon it will be live in the next week maybe 2 maximum. I would wait for the update and just the code i provided in the meantime

    #1949665
    Randy

    Hi David,
    Can you clarify this please. When I go to my installed plugins, I have GP Premium, Generate Blocks and Generate Blocks Pro.

    I am using a child theme of Generate Blocks.

    So how does that work in terms of when feautures/fixes get pushed to the free theme, do they then show up automatically in the child theme?

    Also, related to this, is there a way to actually know if I’m using all three plugins, or for example, if I have Generate Blocks Pro activated do I really need Generate Blocks plugin also activated.
    Not totally clear on the interplay among all these.

    Sorry if its a stupid question…

    #1949706
    Leo
    Staff
    Customer Support

    Can you please open a new topic for the separate questions?

    Thanks!

Viewing 15 posts - 1 through 15 (of 15 total)
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