[Support request] Mobile Header Option Unavailable

Home Forums Support [Support request] Mobile Header Option Unavailable

Home Forums Support Mobile Header Option Unavailable

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #603055
    Danielle

    Hello, I have a premium GeneratePress theme but it seems that the option to upload a mobile header is still unavailable? I’ve updated to the most recent version of GP and looked in customizer > layout > header as mentioned in other threads – but it’s not there as an option.

    GeneratePress 2.1.2
    #603158
    Tom
    Lead Developer
    Lead Developer

    Hi there,

    Is the Menu Plus module activated in “Appearance > GeneratePress”?

    #603479
    Danielle

    Hi, Tom. Yes, the Menu Plus module is activated.

    When I go to customizer > layout > header, the three options available are: Header Width, Inner Header Width, and Header Alignment.

    #603506
    David
    Staff
    Customer Support

    Hi Danielle, can you confirm the version of the GeneratePress Premium Plugin? It should be GP Premium 1.6.2

    #603778
    Danielle

    Hi, David. I have Version 1.2.67. It doesn’t look like there’s an update available through WordPress. Is there another way to do it?

    #603786
    David
    Staff
    Customer Support

    Hi Danielle, head up to the Account > Downloads Menu and grab the latest zip file and then you can just add it manually.

Viewing 6 posts - 1 through 6 (of 6 total)
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