- This topic has 17 replies, 2 voices, and was last updated 4 months, 1 week ago by
Leo.
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September 6, 2020 at 2:38 pm #1433213
metcomllc@aol.com
My Mobile Header on https://www.tryhypnosisnow.com/blog/ (blog is a separate site) appears in http instead of https. I have already tried replacing the image.
September 6, 2020 at 3:24 pm #1433227Leo
StaffCustomer SupportHi there,
Looks like the mobile header logo is indeed the issue.
Can you try reuploading and re-adding the image?
Then make sure to clear WP Super cache and Autoptimize.
Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/September 6, 2020 at 4:48 pm #1433267metcomllc@aol.com
I uploaded a different header. cleared both caches, but have the same issue.
September 6, 2020 at 5:45 pm #1433291Leo
StaffCustomer SupportCan you disable the caching plugin and Autopimize so I can take a closer look at the code?
Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/September 6, 2020 at 6:36 pm #1433312metcomllc@aol.com
Both are deactivated
September 6, 2020 at 8:26 pm #1433354Leo
StaffCustomer SupportCan you delete the image from the media library and re-upload it again and make the name a little different?
Something must be holding on to the cache.
Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/September 6, 2020 at 8:32 pm #1433361metcomllc@aol.com
That did not work.
September 6, 2020 at 8:37 pm #1433364Leo
StaffCustomer SupportWhat did not work?
So when you upload a random image as the mobile header logo, nothing happens at all
What do you mean the Blog is a separate site?
Can you disable all plugins except GP Premium?
Any custom functions?
Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/September 7, 2020 at 6:59 am #1433896metcomllc@aol.com
I deleted the image from the media library and re-uploaded it again making the name a little different.
The blog site https://www.tryhypnosisnow.com/blog/ is a separate site from https://www.tryhypnosisnow.com
September 7, 2020 at 7:09 am #1433915metcomllc@aol.com
In fact all my new images are now http and not https
I deleted the image from the media library and re-uploaded it again making the name a little different.
The blog site https://www.tryhypnosisnow.com/blog/ is a separate site from https://www.tryhypnosisnow.com
September 7, 2020 at 8:25 am #1434137metcomllc@aol.com
Actually, the images save as http in my media folder but convert to https when the article/post goes live. This issue is only with my mobile header.
I deleted the image from the media library and re-uploaded it again making the name a little different.
The blog site https://www.tryhypnosisnow.com/blog/ is a separate site from https://www.tryhypnosisnow.com
What do you mean by custom functions?
September 7, 2020 at 8:44 am #1434164Leo
StaffCustomer SupportSo is the issue resolved after re-adding and re-uploading the image?
If not what do you mean they are separate sites? Like different installs?
If that’s the case, did you update the image in the correct customizer?
Can you check with your host and see if there’s anything on their end that’s prevent the images from updating?
Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/September 7, 2020 at 8:59 am #1434186metcomllc@aol.com
The issue did “not” resolve.
Different websites/installs. blog is a sub directory site.
Correct customizer?
I already checked with my host.
September 7, 2020 at 9:04 am #1434191Leo
StaffCustomer SupportIf the Blog site is a separate install then it would have its own customizer if I understand this correctly?
Can you make sure you’ve used the correct customizer and media library when you re-uploading the image?
You could also try a solution like Velvet Blue plugin:
https://www.wpbeginner.com/plugins/how-to-update-urls-when-moving-your-wordpress-site/Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/September 7, 2020 at 9:10 am #1434203metcomllc@aol.com
I am using the correct customizer. I did not move my WordPress site (https://www.wpbeginner.com/plugins/how-to-update-urls-when-moving-your-wordpress-site/)
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