- This topic has 7 replies, 2 voices, and was last updated 3 years, 2 months ago by
Leo.
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February 21, 2023 at 8:01 am #2541395
Arthur
Have reviewed other topics reporting same issue, but no fix found for my case as of yet.
Existing Behaviour:
Mobile view preview working as expected; Navigation menu opens and closes in preview and in real world mobile testing.Recent Changes:
Some Header Element Spacing changes were rolled out (padding and margin edits).Current Behaviour:
Mobile preview only half working; clicking the hamburger opens the menu, but it can no longer be closed.
Real world mobile testing has navigation menu not working at all. The hamburger is selectable, but nothing opens.It must be user error on my part, but I’ve no idea what I did to get it to spaz out on me so. Potentially could be Appearance > Customization settings conflict? But my tweaking and toing and froing hasn’t resulted in any successes.
Would appreciate any guidance on levelling up my troubleshooting game to help get this resolved.
Have gone through all standard plugin deactivation and cache clearing steps.
Thanks all.
February 21, 2023 at 10:34 am #2541546Leo
StaffCustomer SupportHi there,
Any chance you can link us to the page in question?
You can use the private information field:
https://docs.generatepress.com/article/using-the-premium-support-forum/#private-informationLet me know 🙂
February 21, 2023 at 12:37 pm #2541687Arthur
Hey Leo,
Of course. Can’t believe I forgot that.
February 21, 2023 at 12:40 pm #2541689Leo
StaffCustomer SupportAny reason why you are using block navigation?
That’s a WP core feature that the theme doesn’t have any control.
I’m also seeing a bunch of other plugins activated at the moment including Breeze cache so I cannot determine the issue.February 21, 2023 at 2:18 pm #2541786Arthur
Hey Leo,
Using block navigation because it’s the only way to have the nav menu active that I know about 😉 . If you know a better way, I’d be very open to hearing about it!
Currently looking like Breeze was the culprit; it wasn’t causing issues before the weekend, nor did disabling it the first time around when I was doing the generic plug in conflict troubleshooting, but I just gave it all another pass and disabling Breeze solved it entirely.
I am confused why disabling it didn’t solve the first time around but I think we can safely assume user error or incompetence in some way.
February 21, 2023 at 3:02 pm #2541810Leo
StaffCustomer SupportUsing block navigation because it’s the only way to have the nav menu active that I know about 😉 . If you know a better way, I’d be very open to hearing about it!
I can no longer see your site as the topic is marked as resolved and the private information is erased.
If I recall correctly, I believe you are just after the nav floats right layout:
https://docs.generatepress.com/article/navigation-location/February 21, 2023 at 3:44 pm #2541840Arthur
You’re correct that that’s what I’d want; the reason I ended up using the WP nav block is because the Navigation Menu doesn’t show when I have it floating for some reason. Should I submit a separate ticket for that?
Thanks for your continued help, Leo!
February 21, 2023 at 3:46 pm #2541842Leo
StaffCustomer Supportthe reason I ended up using the WP nav block is because the Navigation Menu doesn’t show when I have it floating for some reason. Should I submit a separate ticket for that?
Please do. Thank you!
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