- This topic has 11 replies, 2 voices, and was last updated 1 week, 4 days ago by
Leo.
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April 7, 2021 at 12:16 pm #1725329
Graeme
https://www.octopusintelligence.com/
Hi. Just done a complete rebuild of the above website on generatepress. Now I have launched from a staging site it seems to be ok on desktop. However mobile is a mess and is not showing the website above. I have cleared the cache and SGOptimiser to no avail.
Also, no idea how to get the menu on mobile
April 7, 2021 at 12:35 pm #1725345Leo
StaffCustomer SupportHi there,
Looks to be some sort of caching issue.
Can you clear and disable any caching plugin and SG Optimizer first?
Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/April 7, 2021 at 1:41 pm #1725401Graeme
Hi. I already did
April 7, 2021 at 1:43 pm #1725403Leo
StaffCustomer SupportThe link you’ve provided isn’t using GeneratePress.
Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/April 7, 2021 at 2:04 pm #1725419Graeme
It’s completely generatepress Blocks – chrome. But on Safari its the old version
April 7, 2021 at 2:08 pm #1725420Leo
StaffCustomer SupportI’m using Chrome with the browser cache cleared and incognito but it’s definitely not using GP or GB:
https://www.screencast.com/t/T6uvQDzaI would recommend checking with your hosting support or disable all plugins to test.
Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/April 7, 2021 at 2:20 pm #1725433Graeme
and this is what I see:
April 7, 2021 at 2:44 pm #1725446Leo
StaffCustomer SupportYup you are logged in so likely without any caching issue.
Try logging out and use the incognito mode.
Again I would recommend disabling all plugins to test and check with your hosting support to make sure there aren’t any built-in cache.
Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/April 7, 2021 at 2:45 pm #1725448Graeme
Thanks. Like CLouldflare?
April 7, 2021 at 5:26 pm #1725526Leo
StaffCustomer SupportI see the GP site so it was definitely a caching issue.
The mobile view looks correct as well.
Were you able to resolve everything?
Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/April 7, 2021 at 11:18 pm #1725708Graeme
Hi
It was a problem with the staging process to make it live. Some of the files didn’t download correctly. Many of the Generatepress style files. So I redownloaded again. Just incase you see this again.
Now just need to redo the work I did yesterday after the original download. Could be worse. Now my mobile web speed has gone from 26-29/100 to 91/100. Wow
Thanks for your help.
April 8, 2021 at 9:49 am #1726622Leo
StaffCustomer SupportNo problem 🙂
Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/ -
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