[Resolved] Mobile different

[Graeme]

https://www.octopusintelligence.com/

Hi. Just done a complete rebuild of the above website on generatepress. Now I have launched from a staging site it seems to be ok on desktop. However mobile is a mess and is not showing the website above. I have cleared the cache and SGOptimiser to no avail.

Also, no idea how to get the menu on mobile

[Leo]

Hi there,

Looks to be some sort of caching issue.

Can you clear and disable any caching plugin and SG Optimizer first?

[Graeme]

Hi. I already did

[Leo]

The link you’ve provided isn’t using GeneratePress.

[Graeme]

It’s completely generatepress Blocks – chrome. But on Safari its the old version

[Leo]

I’m using Chrome with the browser cache cleared and incognito but it’s definitely not using GP or GB:
https://www.screencast.com/t/T6uvQDza

I would recommend checking with your hosting support or disable all plugins to test.

[Graeme]

and this is what I see:

https://www.screencast.com/t/Ll4UfIFS5

[Leo]

Yup you are logged in so likely without any caching issue.

Try logging out and use the incognito mode.

Again I would recommend disabling all plugins to test and check with your hosting support to make sure there aren’t any built-in cache.

[Graeme]

Thanks. Like CLouldflare?

[Leo]

I see the GP site so it was definitely a caching issue.

The mobile view looks correct as well.

Were you able to resolve everything?

[Graeme]

Hi

It was a problem with the staging process to make it live. Some of the files didn’t download correctly. Many of the Generatepress style files. So I redownloaded again. Just incase you see this again.

Now just need to redo the work I did yesterday after the original download. Could be worse. Now my mobile web speed has gone from 26-29/100 to 91/100. Wow

Thanks for your help.

[Leo]

No problem 🙂

[Author]

Posts