[Support request] Missing the articles from the texts!

[Daniele]

Bye! As I said, only in the articles of the site (not in the pages), the articles are no longer displayed, intended as a conjunction of text: ‘

Why did this happen? Can you tell me how I can solve?

Thank you!

Daniele

[Daniele]

Sorry, article like this: l’articolo

[Leo]

Hi there,

Any chance you can link us to the page in question?

You can use the private information field:
https://docs.generatepress.com/article/using-the-premium-support-forum/#private-information

Let me know 🙂

[Daniele]

Hi, this is happening in ALL of my articles.

This, however, only happens in the texts and not in the titles.

In the following article for example:
https://iosonolavia.it/verita-misteri-dio-spirito-io-anima/

starting with the sentence:
Questo non è un articolo, ma l’introduzione ad un’area specifica del sito che tratta di domande e risposte.

Everything is displayed without the articles:
Questo non è un articolo, ma lintroduzione ad unarea specifica del sito che tratta di domande e risposte.

What happened? I haven’t made any changes, but this has been happening for a few hours 🙁

Thanks

[Leo]

Everything is displayed without the articles:

Sorry I’m having a hard time understanding the issue.

Can you show a screenshot of what I should be looking at?
https://docs.generatepress.com/article/using-the-premium-support-forum/#uploading-screenshots

Can you also try to disable all plugins except GP premium to eliminate conflicts from elsewhere?

[Daniele]

When I say without the articles, in Italian, I mean this symbol: ‘, which is put for example when writing: L’ITALIA

In English it is different, because the articles are: a, an, some, and the.

You understand now?

I haven’t installed any new plugins in months, and this problem occurred today, so I don’t think it’s due to a plugin.

Thanks

[Leo]

Sorry I still don’t quite understand what the issue is.

Are you able to show me a screenshot of what I should be looking at?

I haven’t installed any new plugins in months, and this problem occurred today, so I don’t think it’s due to a plugin.

Turning off all plugins allow us to do some debugging and try to identify the culprit.

[Daniele]

OK, from this screen shot you should definitely understand 🙂

https://i.postimg.cc/3RX68j4r/articoli5.png

(On the left I put the correct words and phrases)

[Daniele]

So did you manage to understand Leo?

Before I deactivate the plugins, I would like to get more info from you, because I need plugins, and as I told you I haven’t installed any new plugins lately.

I send you the link to the screenshot, where on the left, you find the correct words and phrases.

https://i.postimg.cc/3RX68j4r/articoli5.png

Thanks

[Daniele]

So did you manage to understand Leo?

Before I deactivate the plugins, I would like to get more info from you, because I need plugins, and as I told you I haven’t installed any new plugins lately.

I send you the link to the screenshot, where on the left, you find the correct words and phrases.

https://i.postimg.cc/3RX68j4r/articoli5.png

Thanks

[Daniele]

Deactivating/reactivating one plugin at a time, I saw that the dude plugin “Easy Table of Contents” the cause of the problem.

However, this is a very famous plugin, which I also use on other sites and it hasn’t given me any problems.

Anyway, I’m glad I pinpointed the cause!

Greetings

[Leo]

Glad to hear that you were able to identify the culprit.

Disabling plugins is always the first step to debugging.

[Author]

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