[Support request] Missing Success Message when Add to Basket is Added

Home Forums Support Missing Success Message when Add to Basket is Added

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  • #1501137
    Steven

    In customizer view: I press ‘Add to Basket’ and a lovely green success message comes up with the word “[product] has been added to your basket. View Basket’

    However, when I go to another browser to see my website for real, and go to the shop page, press add to basket, no lovely success message comes up.

    I have pressed publish on gp. I have cleared my cache on wordpress. I have refreshed the page on the live site. Alas, no lovely green success banner.

    Can someone put me out of my misery. 🙁

    #1501146
    David
    Staff
    Customer Support

    Hi there,

    it is working for me on my browser 🙂
    Try opening the site in an incognito browser

    #1501167
    Steven

    This is weird.
    I tried with safari, firefox and I have just downloaded wave brower. Done private modes and incognito.
    I have logged off from WordPress.
    With all three browsers, when I go to the shop and press add to basket, the green success message just does not appear.

    Not sure what to do :(.
    I might be living in a different reality the rest of the world. How can I escape the matrix?

    #1501177
    David
    Staff
    Customer Support

    Is this only on the Shop Page ?

    #1501189
    Steven

    OK I have found the solution:

    I went to WooCommerce>Settings>Products>

    Then I unticked ‘Enable AJAX add to basket buttons on archives‘

    The success message appears on clicking ‘add to basket’.

    Thanks for your time David 🙂

    #1501203
    David
    Staff
    Customer Support
Viewing 6 posts - 1 through 6 (of 6 total)
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