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[Support request] Missing menu with header element and Generate Blocks

Home Forums Support [Support request] Missing menu with header element and Generate Blocks

Home Forums Support Missing menu with header element and Generate Blocks

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #1591445
    Tara Alemany

    I have updated a website (https://susannaliller.com/) using an element for the header. I am using Generate Blocks as well, and have a container with a negative top margin, so that it overlaps the header image. I have a primary menu set to appear above the header, but it’s not showing up on the homepage.

    I can add a navigation menu to the Top Bar widget, however, it doesn’t use any of the settings I’ve defined in the theme.

    On the interior pages, both the Top Bar and the primary navigation bar appear. And I’m intermittently getting a Json Error when I update pages or other settings. (For instance, I was going to turn on Jetpack’s Visibility setting, so I could hide the Top Bar menu on interior pages.)

    Any idea how to fix all of this?

    #1591451
    Leo
    Staff
    Customer Support

    Hi Tara,

    Let’s tackle one issue at a time.

    I have a primary menu set to appear above the header, but it’s not showing up on the homepage.

    Looks like the entire header is removed on the home page.

    Did you remove it with either the disable elements metabox or a layout element?
    https://docs.generatepress.com/article/disable-elements-overview/
    https://docs.generatepress.com/article/layout-element-overview/

    #1591465
    Tara Alemany

    No. I have disabled the Header, Featured Image/Page Header, and Content Title on the page. But the Primary Navigation is not turned off.

    The only layout element that affects this page is the “Rebranded Header” element, which is what specifies the header image. And for that, the Site Header section specifies that the Navigation Location is “Float Right.”

    #1591467
    Leo
    Staff
    Customer Support

    Can you provide the dashboard access for me to take a look?

    #1591472
    Tara Alemany

    Sure.

    #1591475
    Leo
    Staff
    Customer Support

    The only layout element that affects this page is the “Rebranded Header” element

    That’s actually a header element and not a layout element.

    Can you check the disable element tab in Landing Page Layout element?

    #1591485
    Tara Alemany

    It was disabled there, so I unchecked it. The problem still persists.

    #1591487
    Leo
    Staff
    Customer Support

    I’d assume there is some sort of caching issue or conflicts somewhere so let’s take some debugging steps.

    Can you:

    – Disable all plugins except GP Premium

    – Activate the parent theme.

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