[Support request] Missing NZ langs files

[Andrew]

Hi Guys

I’m getting the following error on my site which is causing problems with Litespeed:
I’m running the site on English (New Zealand).

Any ideas on how I can fix this please, it’s bogging down my site?

Thanks

.....

access("/home/mtfyffedistiller/public_html/wp-content/plugins/gp-premium/langs/gp-premium-en_NZ.mo", R_OK) = -1 ENOENT (No such file or directory)
access("/home/mtfyffedistiller/public_html/wp-content/plugins/gp-premium/langs/gp-premium-en_NZ.mo", R_OK) = -1 ENOENT (No such file or directory)
access("/home/mtfyffedistiller/public_html/wp-content/plugins/gp-premium/langs/gp-premium-en_NZ.mo", R_OK) = -1 ENOENT (No such file or directory)

.....

[David]

Hi there,

where are you seeing the error ? And is there any more information relating to them eg. a stack trace.

As we need to see what is making the call for files that don’t exist.

[Andrew]

Hi David

From hosting support:

____

Yes, those access lines for a file that does not exist look to have come from an strace https://paste.privatesystems.net/pastes/c52a54ea474a55691ad6ead77338a715

____

Site has reasonable traffic and Litespeed is having problems with this.

Thank you

[David]

Hmmm… odd one, did this appear after the latest update?
I am going to check with Tom on this

[Andrew]

Hi David

Not sure and we may not have noticed if we weren’t getting reasonable traffic and crashed the server.
I tried a re-install of GP Premium, but no good.

Thanks

[David]

If you can bear with me, Tom or i will reply asap.

[Tom]

Hi there,

These files don’t exist in the plugin, so I’m not sure why your server is requesting them.

I’m assuming something is misconfigured on the server/Litespeed. You should be able to exclude them from Litespeed completely.

Let me know 🙂

[Author]

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