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[Support request] Missing NZ langs files

Home Forums Support [Support request] Missing NZ langs files

Home Forums Support Missing NZ langs files

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • #2593721
    Andrew

    Hi Guys

    I’m getting the following error on my site which is causing problems with Litespeed:
    I’m running the site on English (New Zealand).

    Any ideas on how I can fix this please, it’s bogging down my site?

    Thanks

    .....
    
    access("/home/mtfyffedistiller/public_html/wp-content/plugins/gp-premium/langs/gp-premium-en_NZ.mo", R_OK) = -1 ENOENT (No such file or directory)
    access("/home/mtfyffedistiller/public_html/wp-content/plugins/gp-premium/langs/gp-premium-en_NZ.mo", R_OK) = -1 ENOENT (No such file or directory)
    access("/home/mtfyffedistiller/public_html/wp-content/plugins/gp-premium/langs/gp-premium-en_NZ.mo", R_OK) = -1 ENOENT (No such file or directory)
    
    .....
    #2594361
    David
    Staff
    Customer Support

    Hi there,

    where are you seeing the error ? And is there any more information relating to them eg. a stack trace.

    As we need to see what is making the call for files that don’t exist.

    #2595283
    Andrew

    Hi David

    From hosting support:

    ____

    Yes, those access lines for a file that does not exist look to have come from an strace https://paste.privatesystems.net/pastes/c52a54ea474a55691ad6ead77338a715

    ____

    Site has reasonable traffic and Litespeed is having problems with this.

    Thank you

    #2596068
    David
    Staff
    Customer Support

    Hmmm… odd one, did this appear after the latest update?
    I am going to check with Tom on this

    #2596088
    Andrew

    Hi David

    Not sure and we may not have noticed if we weren’t getting reasonable traffic and crashed the server.
    I tried a re-install of GP Premium, but no good.

    Thanks

    #2596566
    David
    Staff
    Customer Support

    If you can bear with me, Tom or i will reply asap.

    #2597207
    Tom
    Lead Developer
    Lead Developer

    Hi there,

    These files don’t exist in the plugin, so I’m not sure why your server is requesting them.

    I’m assuming something is misconfigured on the server/Litespeed. You should be able to exclude them from Litespeed completely.

    Let me know 🙂

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