Archived topic
Missing Items in Customizer
9 replies · Started by steffen-bachmann on May 15, 2018
Hallo,
i'm missing items in customizer that you describe in you docs.
For example:
Customizer --> Layout --> Container does not appear
--> Blog does not appear
Instead i see a long List of options with the first one "Header Layout" with the Parameters "Fluid / Full Width" and "Contained".
I'm using GP Premium 1.6.2 (all modules are activated) and Wordpress 4.9.5.
I also deactivated all other plugins except GP Premium, but no effect.
What is the problem?
Is there the possibility to send you screenshots?
Thanks
Steffen Bachmann
Hi Steffen, you can provide the images linked from any cloud drive or webspace you have.
Here are some screenshots to illustrate the problem:
Steffen Bachmann
oh... the Onedrive-Links to the screenshots are noct working within the img-tags... :-/
...hope the link now works...
Greetings
Steffen Bachmann
It looks like you're using a very old version of the theme. You should find an update in "Appearance > Themes".
Be sure to backup your site first, as the update will be quite significant.
I can not find any update option. The theme version is 1.2.4.
The latest theme version is 2.1.1. If nothing is showing up in "Appearance > Themes", it means you have something blocking the updates.
You can manually update:
1. Install and activate this plugin: https://en-ca.wordpress.org/plugins/easy-theme-and-plugin-upgrades/
2. Download the latest version of GeneratePress: https://wordpress.org/themes/generatepress/
3. Install it in "Appearance > Themes > Add New > Upload.
Is working fine. Super!
Thanks for your help
Steffen Bachmann
You're welcome :)
Thanks Tom!
