[Resolved] Missing field in WooCommerce account

[Dennis]

For some reason I can’t see the field Edit Address in My Account page.

I have deactivated plugins and removed external css – no result.

https://dust2clean.novahost.dk/konto/

[David]

Hi there,

that URL takes me to the login page, we would need to have an account login to take a closer look.

Can you supply a login in the private information field.

[Dennis]

The login is for a user /customer

https://dust2clean.novahost.dk/konto/

If you want an admin login, please let me know.

[Leo]

I can’t see how this would be a GP issue – GP has no way to remove certain field from WooCommerce account page.

Can you:

1. Disable all plugins except for GP Premium and WooCommerce to test if the issue still exists.’
Make sure all custom functions are disabled and activate the parent theme if you are using a child theme.

2. If yes, then activate a Twenty series WP theme to test if the issue exists there as well.

[Dennis]

I agree, it is a strange bug.
I have (again) changed to default theme. Same issue.
I have disabled all plugins. Same issue.
I removed extra css from GeneratePress. Same issue.
Even tried to disable WooCommerce and activated it again.

So I’m a bit lost here 🙂

[Leo]

I have (again) changed to default theme. Same issue.

That means it’s not a theme issue.

Perhaps you are missing a setting somewhere? I would recommend checking with WooCommerce’ support team – I’m sure they would have an idea.

[Dennis]

I will try to reach out to WooCommerce. Thanks all!

[Leo]

No problem 🙂

[Author]

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