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[Support request] Mini Cart displays blank in chrome – fine in Firefox

Home Forums Support [Support request] Mini Cart displays blank in chrome – fine in Firefox

Home Forums Support Mini Cart displays blank in chrome – fine in Firefox

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #2535867
    Ian

    As the topic header suggest when adding a product to the cart and then clicking the mini cart the fly out sidebar just displays completely blank in Chrome. When I look at the site in Firefox the mini cart works fine.

    Tried on three separate computers using chrome and all display the same issue.

    Ideas?
    Thanks

    #2535955
    Ying
    Staff
    Customer Support

    Hi Ian,

    1. This cart is from GP, so we don’t have control over it.

    2. I checked with Chrome, don’t seem to see any issue:
    https://www.screencast.com/t/zYl1qp6xL

    #2536625
    Ian

    Hi Ying
    Yes its weird that today it’s working.
    I thought you were GP – who is GP then?

    Thanks
    Ian

    #2536681
    David
    Staff
    Customer Support

    Hi Ian,

    i thinks what Ying meant to say is that the Cart is NOT from GP 🙂

    Just a note, Cart icons and menu carts generally get their data from fragments cached in the Woocommerce Transients.
    In Woocommerce > Status > tools, there is an option to clear the transients, otherwise they automatically clear after a certain amount of time.

    You may also need to force the browser to get the latest data, apart from clearing its caches, adding and removing items from the cart is generally enough to make it request new data.

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