[Support request] Menus disappear

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Viewing 6 posts - 1 through 6 (of 6 total)
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  • #233289
    David

    Hi guys – I’m having issues.

    I have purchased the GP Premium AddOns.
    When the GP Premium is activated, the Menu (/wp-admin/nav-menus.php) works perfectly.
    When I Deactivate the GP Premium, the Menu completely disappears from the site.
    This is in relation to Secondary Menu.

    The reason I need to Deactivate the GP Premium, is because it causes AppPresser to fail completely.

    Any thoughts ?

    I’m running Beaver Builder as well

    #233290
    Tom
    Lead Developer
    Lead Developer

    Secondary Navigation is included in GP Premium, so without GP Premium the menu won’t display.

    What about AppPresser fails when GP Premium is activated?

    #234682
    David

    “Secondary Navigation is included in GP Premium, so without GP Premium the menu won’t display.”

    Yes. So I have discovered.
    This is actually a big problem.

    I have subcontracted out the AppPresser portion of the project. So I’ll ask them for details.

    #234683
    David

    While I’m waiting for an answer from the AppPresser guys, what would you recommend I do to re-create the header and secondary nav if I have to turn GP Premium off in order for AppPresser to work ?

    Thanks, dave

    #234747
    Tom
    Lead Developer
    Lead Developer

    I suppose you could recreate it using HTML/CSS but that would be a pretty big job if you’re not familiar with those languages.

    You could activate GP Premium and then deactivate all of the add-ons in “Appearance > GeneratePress”.

    Then activate each one until AppPresser fails – that will tell us which add-ons is having trouble with it.

    #234751
    David

    Interesting.

    Thanks.

    dave

Viewing 6 posts - 1 through 6 (of 6 total)
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